Operations Supervisor Team Members
Resume:
Jaskaran Singh
Operations Supervisor
Brampton, ON
**************@***********.***
Willing to relocate: Anywhere
Work Experience
Operations Supervisor
Grimco, Inc. - North York, ON
October 2020 to January 2022
I was managing afternoon shift. 12-16 associates were reporting. I was managing payroll, health and safety, maintenance issues, associates engagement, managing vacation, productivity, motivating associates, providing assistance to morning and midnight shift in case volume spike or short of assistance. Working very close with different departments. Coaching associates to be productive, safe and team player.
Operations Supervisor
Farrow Logistics
October 2017 to July 2019
• Achieve high levels of customer satisfaction through excellence in receiving, shipping identifying, dispatching and assuring quality of goods and shipments
• Optimize employee workflow
• Supervise loading and unloading operations
• Communicate and collaborate with other team members and departments
• Ensure facility equipment is properly maintained
• Tracking expenses, providing annual budget information, monitoring expenditures; identifying variances, implementing corrective actions
• Checking and verifying materials in warehouse periodically
• Communicate job expectations and coach employees
• Managing employees payroll and vacation
• Determine staffing levels and assign workload
Operations Supervisor
DB Schenker
April 2017 to October 2017
• Determine and track most important warehouse KPIs
• Analyze shipment logs
• Track inventory levels
• Measuring and reporting the effectiveness of warehousing activities and employees performance; reporting performance reviews off all associates
• Organizing and maintaining inventory and storage area Operations Supervisor
Ingram Micro Inc
2003 to April 2017
• Effectively managing high volume with lower head count.
• Preparing statistical data for presentations
• Monitoring/reporting attendance reports
• Participating in revising current and new associates Career compass and job model documents
• Motivating associates to achieve the goals
• Resolving conflict among the team members
• Continuously working with other members of management team ((Shipping/Return/Configuration/ Receiving/IC etc.) to implement new procedures to reduce costs and increase efficiency.
• Actively promoting and supporting cost reduction initiatives.
• Assisting senior managers in managing the daily activities.
• Actively involved with the coaching sessions with all level of associates includes identifying appropriate training and development opportunities.
• Actively promoting the vision, mission and values of the company in all aspects of carrying out daily responsibilities.
• Facilitating tours (Customers, Vendors, Carriers, New hires).
• Developing innovative ideas and solutions to improve work processes and eliminate inefficiencies.
• Providing assistance with conducting and presenting annual performance reviews and communicating performance expectations
• Assisting in the presentation of statistical information
• Assisting other DC departments and working closely with other training specialists/Coordinators to reduce the cost and duplication of efforts
• Assisting higher management in decision-making processes
• Presenting news ideas to improve the processes
• Promoting Health and safety opportunities in the huddles and meetings
• Lead the ISO implementation in Returns.
• Participated in the documenting and implementing work instructions for each respective area (ISO).
• Providing assistance with conducting and presenting annual performance reviews and communicating performance expectations.
Training Specialist
Ingram Micro Inc
2000 to 2003
• Developing, Scheduling, communicating and conducting all department training with management to ensure training requirements/opportunities are addressed in timely manner
• Organizing and filing all the sign-off documents
• Scheduling and conducting DC tours for internal and external customers.
• Provide recommendations to improve overall department
• Assisting other DC departments and working closely with other training specialists to reduce the cost and duplication of efforts
• Presenting news ideas to improve the processes
• Assisting managers with daily/weekly department meetings
• Developing and monitoring the process to review performances against goals and efficiency Microsoft Returns Specialist
Ingram Micro
1999 to 2000
• Managing all the Microsoft returns from the Major customers
• Conducting daily conference calls with Corporate team members Including Microsoft partners, Senior Directors and Senior Project Managers
• Training associates on Microsoft Retail Process
• Sending daily updates to Microsoft and Ingram Micro Management
• Documenting and filing daily productivity
Education
Diploma in Computer Programming
Devry Institute
Certificate in PC-maintenance and trouble-shooting Humber College
BA in Arts
Skills
• OPERATIONS (10+ years)
Additional Information
Skills
• Ability to manage multi-level associates and effective delegation
• Proven work experience as a warehouse supervisor
• Knowledge of warehouse software packages and MS Office proficiency
• Team player as well as thriving in an independent work environment
• Detail oriented, highly motivated, focused and reliable
• Strong organizational and time management skills
• Ability to input, retrieve, and analyze data
• Excellent communication and problem solving skills
• Analytical and creative abilities
• Proven ability to direct and coordinate operations
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