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Customer Service Representative

Location:
Detroit, MI
Posted:
February 02, 2024

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Resume:

Jremaynda Jemerson

Proctor Mortgage

Westland, MI 48185

ad3bbw@r.postjobfree.com

+1-313-***-****

• Strong academic background in IT combined with excellent schooling and experience from ITT Tech NSA Associate Degree Program.

• Consistently recognized for technical troubleshooting, device networking skills used to resolve challenging technical issues.

• Quickly learn and master new technology; equally successful in both team and self-directed setting; and proficient in a range of computer systems.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Proctor Loan Protector - Troy, MI

November 2023 to Present

CCS

Amrock/Rocket Companies - Detroit, MI

August 2022 to September 2023

Buyouts was giving

VOE Specialist

Rocket Companies - Detroit, MI

May 2020 to July 2022

Was offer a Job with Amrock another company with family of companies Server and Bartender

Logans Steak House - Canton, MI

July 2018 to May 2020

Banquet Server

Marriott Hotel

2016 to 2018

PC Support Technician

Detroit, MI

2012 to 2016

Golden Corral - Westland MI

Server

ITT Tech

2012 to 2016

Canyon, MI

Over 200 hours Network Administration System Program

• Assists with general maintenance to keep the network running smoothly

• Maintain tech document required to support the local- area network

• Monitors disk space

• Monitors Servers back-ups

Education

diploma

Henry Ford H.S

1997

Skills

• Restaurant experience

• Serving

• Customer service

• IT

• Windows

• Computer networking

• Software troubleshooting

• Network support

• Hospitality

• Front desk

• Lost draft

• Mortgage servicing

• Fair Housing regulations

• Network administration

• Operating Systems

Additional Information

PC Repair & Troubleshooting General Labor

• Basic Wiring

• Basic Troubleshooting

• Windows OS

• Network Devices

• Windows word (2010, 2013)

• Excel

• Power Point (2013)



Contact this candidate