Customer Service Representative
Resume:
Jremaynda Jemerson
Proctor Mortgage
Westland, MI 48185
*********@*****.***
• Strong academic background in IT combined with excellent schooling and experience from ITT Tech NSA Associate Degree Program.
• Consistently recognized for technical troubleshooting, device networking skills used to resolve challenging technical issues.
• Quickly learn and master new technology; equally successful in both team and self-directed setting; and proficient in a range of computer systems.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Proctor Loan Protector - Troy, MI
November 2023 to Present
CCS
Amrock/Rocket Companies - Detroit, MI
August 2022 to September 2023
Buyouts was giving
VOE Specialist
Rocket Companies - Detroit, MI
May 2020 to July 2022
Was offer a Job with Amrock another company with family of companies Server and Bartender
Logans Steak House - Canton, MI
July 2018 to May 2020
Banquet Server
Marriott Hotel
2016 to 2018
PC Support Technician
Detroit, MI
2012 to 2016
Golden Corral - Westland MI
Server
ITT Tech
2012 to 2016
Canyon, MI
Over 200 hours Network Administration System Program
• Assists with general maintenance to keep the network running smoothly
• Maintain tech document required to support the local- area network
• Monitors disk space
• Monitors Servers back-ups
Education
diploma
Henry Ford H.S
1997
Skills
• Restaurant experience
• Serving
• Customer service
• IT
• Windows
• Computer networking
• Software troubleshooting
• Network support
• Hospitality
• Front desk
• Lost draft
• Mortgage servicing
• Fair Housing regulations
• Network administration
• Operating Systems
Additional Information
PC Repair & Troubleshooting General Labor
• Basic Wiring
• Basic Troubleshooting
• Windows OS
• Network Devices
• Windows word (2010, 2013)
• Excel
• Power Point (2013)
Contact this candidate