Bill Soete
New Haven, MO
ad3b86@r.postjobfree.com
Work Experience
Customer Service Representative
LMI Aerospace, Inc. - Washington, MO
March 2022 to January 2023
• Handle customer requests, including providing production status, coordinating special instructions & manage customer requests.
• Manage progress of expedited orders, pull-ahead, & late orders to ensure customer delivery exceptions are met.
• Assist shop employees with customer related questions or requests.
• Interact with shipping/receiving departments to ensure work is flowing in & out of production.
• Work, as necessary, at critical times to meet customer deadlines. Parts Counter Salesperson
Carter-Waters - Washington, MO
January 2021 to March 2022
• Assist walk-in customers.
• Answer incoming phone calls & enter sales orders.
• Scan daily checks.
• Package damaged equipment & print the UPS label to shipped out for repair.
• Put away inventory & restock the storeroom.
Customer Service Representative
Clemco Industries - Washington, MO
August 2008 to June 2020
• Created estimates for modified blast machines.
• Entered sales orders from distributors on a daily basis.
• High volume phone calls tracking logistics of distributors orders.
• Developed relationships with distributors regarding parts in stock.
• Filled out Sales Lead forms for distributors from calls of end users. Customer Service Representative
Charter Advertising - St. Louis, MO
February 2000 to August 2008
• Entered sales orders from company salesmen.
• Took phone calls from salesmen regarding availability of network time
• Scheduled :30 commercials on our local cable networks.
• Formatted commercial breaks for local sports networks like Fox Sport
• Edited :30 commercials onto the network master tapes.
• Drove to local head ends to insert the master tapes. Education
Associate in Communications
Meramec Community College - Kirkwood, MO
September 1982 to May 1984
Skills
• Logistics
• Order Entry
• Pricing
• Microsoft Word
• Microsoft Excel
Certifications and Licenses
MSHSAA - certified baseball & softball umpire
April 1999 to Present
Groups
Upwards Basketball
January 2006 to Present
I volunteer as a coach & referee at Memorial Baptist Church in New Haven, MO