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Customer Service Field Technician

Location:
Indianapolis, IN
Posted:
February 03, 2024

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Resume:

ANTHONY

WILLIAMS

PROFILE CONTACT

Motivated professional providing a great work ethic for a

company where I can offer valuable contributions, derived from a diverse 15 year work profile. I have been recognized for improving the quality of customer service, and outstanding interpersonal, client and professional communication abilities.

323-***-****

ad3b7m@r.postjobfree.com

EXPERIENCE SKILLS

Spectrum

August 2017- July 2021

FIELD TECHNICIAN

- Troubleshoot, diagnose, and repair units while in the field

- Maintain records of service calls, training, and expenses

- Provide on call emergency services required and

maintain communication with the dept managers

- Educate customers on preventative maintenance and safety regulations

- Provide general customer service on the phone and in person

• Reliable

• Ability to multitask

• Plant diagnostics

• Networking specialist/ IT

• Punctual

• Dedicated

• Self-motivated professional

• OSHA certified

• Knowledge in Fiber Optics, Web X, PDF, & Outlook Comcast

August 2021-March 2023

FIELD TECHNICIAN

-Troubleshoot, diagnose, and repair units while in the field

- Maintain records of service calls, training, and expenses

- Provide on call emergency services required and

maintain communication with the dept managers

- Educate customers on preventative maintenance and safety regulations

- Provide general customer service on the phone and in person

- Identical job duties as Spectrum

Altec Industries

March 2023- current

LOW VOLTAGE ELECTRICIAN

- Electrical mechanic for heavy duty Ford, Dodge,

and Chevrolet trucks

- Installation and maintenance of electrical

components

Southwest College

JUNE 2018

Major: Psychology & Business Management

EDUCATION



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