RANDAL BREED

SUMMARY

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

EXPERIENCE

12/2008 to 12/2015

UPS Seattle, WA

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize

workflows.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

• Monitored workflow to improve employee time

management and increase productivity.

• Evaluated employee performance and coached and

trained to improve weak areas.

• Maintained overall safe work environment with

employee training programs and enforcement of safety procedures.

• Evaluated staff performance and provided coaching to address inefficiencies.

MANAGER

12/2015 to 01/2021

UPS Seattle, WA

• Established positive and effective communication among unit staff and organization leadership, reducing

miscommunications, and missed deadlines.

• Identified and resolved unauthorized, unsafe, or ineffective practices.

• Set, enforced, and optimized internal policies to maintain a safe and effective workforce.

• Trained and guided team members to maintain high productivity and performance metrics.

• Observed each employee's individual strengths and initiated mentoring program to improve areas of

weakness.

ASSOCIATE SHOPPER - AMAZON

01/2021 to 07/2022

Amazon SeaTac, WA

• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

• Placed completed orders in labeled, temperature- appropriate storage pending customer pick up.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

• Consistently met deadlines and quality goals for accuracy and timeliness.

RECEIVING SUPERVISOR

07/2022 to CURRENT

Albertsons Auburn, WA

• Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.

• Conducted employee training and onboarding processes with strategic goals in mind.

• Prepared incident reports and gathered data when accidents occurred on the receiving floor.

• Kept detailed records of product influx and inventory for monthly, quarterly, and yearly reports.

• Received incoming shipments, compared contents

against associated records and transmitted to proper department.

• Reviewed order data to verify transactions and shipping dates.

• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

• Processed invoices and order forms for goods received and shipped for proof of transactions.

• Verified transactions, product orders and shipping dates and entered information into databases and reports.

• Communicated with vendors and suppliers to verify timely delivery of goods.

• Collaborated with internal departments to verify customer satisfaction and order accuracy.

• Enforced team adherence to safety regulations and protocols.

Evaluated team performance and provided feedback on areas requiring improvement.

CONTACT INFO

3611 Auburn way S ACT 10

Auburn WA 98092

951-***-****

ad3b6n@r.postjobfree.com

EDUCATION § DIPLOMA

Graduated 05/2005

High Line High School, Burien WA

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