Administrative Assistant Patient Care

Shantia Ezekiel

Qualification Profile

*******.*******@*****.*** • 757-***-****

linkedin.com/in/shantia-ezekiel-22072bbb

Phenix City, AL, 36870

Patient-centric and dedicated professional, completed Phlebotomy Certification at Columbus Technical College; well-prepared to excel in the field of Phlebotomy.

Capable of collecting and processing blood specimens, labelling with information, supporting doctors with diagnosis, treatment plan, and patient care, and ensuring blood samples quality and integrity.

In-depth knowledge of phlebotomy techniques, including venipuncture and capillary puncture through rigorous training.

Innate ability to coordinate with cross-functional, diverse teams to achieve collective goals and shared visions.

Strong communication (written & verbal), organizational, attention to detail, and problem-solving skills, committed to build robust relationships with patients, family members, doctors, clients, and other medical professionals.

Education

Phlebotomy Certification (Dec 2023)

Columbus Technical College, Columbus, GA

Bachelor of Science, Criminal Justice (2017)

University of Phoenix, Virginia Beach, VA

Academic Highlights

Columbus Technical College, Columbus, GA Aug 2023 – Dec 2023

Student – Phlebotomy Certification

Obtained experience in collecting and handling blood specimens, ensuring precision and adherence to safety protocols.

Acquired knowledge of infection control measures to ensure a sterile environment during blood collection processes.

Gained a foundational understanding of medical terminology relevant to phlebotomy procedures.

Developed communication skills for interacting with diverse patients, fostering a comfortable and supportive atmosphere during blood collection procedures.

Internship Experience

John B. Amos Cancer Center Clinicals, Columbus, GA Oct 2023 – Nov 2023

Intern

Explained medical procedures to patients, ensuring a clear understanding of processes involved.

Provided emotional support to patients, particularly nervous about needle-related procedures.

Conducted blood draws, applied post-draw bandages, and managed safe transportation of samples to lab for testing.

Maintained a sterile environment by sterilizing equipment and regularly cleaning workspaces.

Other Experience

Administrative Assistant II (Sept 2021 – June 2023) Georgia Department of Health, Columbus, GA

Administrative Specialist (Oct 2018 – Aug 2020) Inverness Technologies, Fort Benning, GA

Administrative Support Specialist (May 2017 – Nov 2017) Nexcom, Norfolk, VA

Culinary Specialist (Feb 2009 – Nov 2013) United States Army, Fort Benning, GA

Culinary Specialist (Apr 2007 – Feb 2009) United States Army, Fort Lewis, WA

Document Scanner (June 2005 – June 2007) Trader Post, Norfolk, VA

Administrative Assistant I (Feb 2002 – June 2005) THOR LLC, Norfolk, VA

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