Store Manager Customer Service

**** * ** ****** *******, IL. ***** · 773-***-****

KARL A. THOMAS JR.

OBJECTIVE

To obtain a position within a company that will allow me to utilize my work experience for the benefit of the company as well as for personal growth and professional advancement.

FUNCTIONAL SUMMARY

Substantial experience and outstanding skills as an Assistant Store Manager and General Store Clerk. Proficient in quickly assessing customer needs and developing solutions. Collaborative team player who works well in challenging, fast-paced environments where interpersonal and communication skills are vital.

EMPLOYMENT

June 2016 – September 2018 Family Dollar Chicago, IL.

Assistant Store Manager

Maintained a presence in the store by providing excellent customer service.

Ensured a clean, well-stocked store for customers.

At the direction of the Store Manager, supervised, trained, and developed Store Team Members on Family Dollar operating practices and procedures.

Assisted in unloading all merchandise from delivery truck, organized merchandise, and transferred merchandise from stockroom to floor.

Assumed Management responsibilities in absence of Store Manager.

November 1999 - June 2015 Jewel-Osco Chicago, IL.

General Store Clerk

Responsible for maintaining and restocking inventory in the Produce, Frozen, and Dairy Departments.

Performs custodial duties.

Trains and orientates new employees on the obligations of a General Store Clerk.

Operates Walk-Behind with Arms & Reach and Powered Pallet Jack Fork Lifts.

Experience working with a computerized register using basic computer skills to complete sales.

Delivers outstanding customer service to all customers in a professional manner.

Aug. 2008 - Dec. 2011 Kaydee Building & Maintenance Chicago, IL.

Janitor

Schedule, Coordinate, Direct and perform routine and comprehensive custodial maintenance of assigned facilities.

Performs various maintenance and custodial duties such as installations and repairs to fixtures.

Vacuum, shampoo and spot clean carpets and furniture; wash windows.

Manage cleaning and maintenance supplies.

Report and respond to emergency calls for custodial assistance.

Perform preventative maintenance in and around facilities.

Remove trash in accordance with established procedure.

EDUCATION

Aug. 1993 - May 1994 Harold Washington City College

Chicago, IL. Completed Two Semesters

Aug. 1990 - June 1993 Leo Catholic High School

Chicago, IL. High School Diploma

Contact this candidate