ad3aym@r.postjobfree.com 530-***-**** Fairfield, CA *4533

PROFESSIONAL SUMMARY

Customer Service Representative bringing top-notch skills in communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Committed to maintaining professional relationships to increase profitability and drive business results. WORK HISTORY

Prestige Cosmetics Sales Lead. Fairfield, CA

Macy's 05/2023 - Current

Prestige Beauty Advisor. Woodland, CA

Ulta Beauty Inc. 10/2022 - 06/2023

Shift Lead. Yuba City, CA

The Taj Restuarant 08/2021 - 10/2022

SKILLS

Trained, coached, and mentored new sales associates for maximum performance.

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Increased sales and customer satisfaction through personalized servicing.

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Worked 1:1 with cosmetics brands to ensure their daily sales goals are met.

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Planned and coordinated events with vendors in order to promote new product launches.

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Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.

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Provided clients with personalized skincare recommendations to support maintenance of healthy skin.

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Increased sales to meet daily and weekly boutique goals by offering advice on purchases and promoting additional products.

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Maintained counter and display areas for cleanliness and organized merchandise into visually appealing displays.

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Maintained highest number of customers signing up for Ulta credit card and rewards program.

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Trained and mentored new employees to maximize team performance.

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Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

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Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

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● Sanitation

● Customer Consulting

● Customer Assistance

● Makeup Application

● Product Knowledge

● Multi-tasking Ability

● Friendly Demeanor

● Bilingual

● Determined

● Team Player

● Quick Learner

● Leadership and Collaboration

Priya Gill

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