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Customer Service Client Services

Location:
Hartsdale, NY
Posted:
February 01, 2024

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Resume:

Geraldine Dinunzio

Direct phone: 914-***-****

Email: ad3awe@r.postjobfree.com

SALES SUPERVISOR/MERCHANDISER

CLIENT SERVICES

Summary of Qualifications

• 20+ years of expertise in fine jewelry, luxury goods and accessories.

• Comprehensive knowledge of the methods and techniques of sales and merchandising.

• Proven sales performer who is adept at working independently.

• Extensive knowledge of fine jewelry, traditional, designer and contemporary jewelry.

• Customer oriented with excellent interpersonal and communication skills.

• Received monetary awards for reaching the company’s goal in the sale of jewelry.

• Excellent team player who listens, thrives on collaborating with diversely talented team members and integrates their thoughts and perspectives into meaningful action.

• Regularly attended jewelry seminars on various jewelry vendors. Professional Skills

Interpersonal and Teamwork Skills

• Consulted with customers to educate them regarding the benefit of products as well as answer any questions relate to merchandise.

• Communicate all merchandise needs or issues to appropriate team member.

• Demonstrate sales leadership for staff by playing an active role on the sales floor and meeting or exceeding individual and store goals.

Customer Service and Sales Skills

• Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.

• Price and ticket items appropriately based on pricing/buying guidelines.

• Restock store following merchandising plan.

• Maintain store displays, follow store housekeeping and maintenance standards, and procedure.

• Achieve personal and store sales goals by applying sound customer service and sales protocol.

Quantitative Skills

• Money handling: Cash drawer maintenance, register transactions for all methods of payment, store opening and closing duties.

• Develop proficiency in operating computerized sales tracking system for all sales transactions, buys, returns, etc.

• Maintain inventory for jewelry and accessories department daily.

• Proficient in utilizing computers and knowledgeable in Microsoft. Employment History

Loehmann’s Inc. Sales Specialist White Plains, NY December 1993 - April 2011 FF Group Wholesaler Eastchester, NY October 2011 - March 2012 Follie, Follie Sales Supervisor Eastchester, NY April 2012 – January 2015 Links of London Sales Supervisor White Plains, NY January 2015 - October 2018 Obsession Jewelers Sales/Repairs Eastchester, NY April 2020 - Current



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