Donald Mitchell Jr.

**** **** **** ****

Murfreesboro, TN 37128

901-***-****

ad3aw5@r.postjobfree.com

Education

Bachelor of Science Geography, The University of Memphis, Memphis, TN

•Geographic Information Systems, Cartography, Physical and Environmental Geology, Weather Systems and Landforms, Geomorphology, Spatial Statistics, Geomorphometry, and Field Studies.

•Graduated Cum Laude

Graduate Course Work

University of Denver: GIS, Computer Cartography Applications

Delta State University: Remote Sensing; Geospatial Mathematics, Algorithms, and Statistics using R programming language

Skills and Certifications

DOD Security Clearance (Secret at Protection Level 1 in a Closed Area)

CompTIA: A+ Computer Technician Certified

CompTIA: Network+ (Working on recertification)

Computer Repair, Desktop Support, Customer Service, Troubleshooting software

Highly proficient in Microsoft Office Programs (Word, Excel, PowerPoint, FrontPage, Access, Outlook)

ESRI ArcGIS 10.5, SOCET SET 5.6 T, Digi Globe, Aerial Photographs, MicroStation

TWIC and Merchant Marine Credentials

Employment History

Unarmed Security Guard

November 2023 to present Weiser Security Services Lebanon, TN

Patrolled grounds and buildings of the warehouse

Controlled access to the main entry and exit points

Reported suspicious behavior to the local police department when necessary

Filed reports, monitored and patrolled designated areas

Enforced all regulations of the facilities for escort and security

Reported irregularities such as fire hazards, leaking water pipes, and security doors left unlocked

Pursued professional training

December 2022 to November 2023

Pursuing certifications in CompTIA Security + and Server +

Currently enrolled at Nashville State Community College pursuing an Associate in Cybersecurity

Janitor

November 2022 – December 2022 SSC Service Solutions, Murfreesboro, TN

Provided vacuuming, floor care, trash removal, and restroom cleaning for Middle Tennessee State University classrooms

Sweep, mop, scrubbed, and vacuumed hallways, stairs, and research/biohazard labs

Used chemicals in a safe manner.

Ensured that all areas are free of dust.

Followed directions from supervisors.

Housekeeping Aid

May 2022 to September 2022, Veterans Administration, Murfreesboro, TN

Used cleaning chemicals to clean and sanitize hospital beds, medical equipment, furniture, rooms, and bathrooms.

Swept and mopped floors.

Emptied trash and recycled equipment.

Assisted nursing staff in cleaning biohazards

Used proper PPE in cleaning viral-contaminated spaces.

Adhered to VA policies and procedures.

Security Guard

February 2022 to April 2022, GardaWorld, Nashville, TN

Patrolled grounds and warehouse buildings

Regularly checked locks, windows, and doors to ensure security integrity

Granted access to areas based on identification and kept logs of visitors

Monitored security cameras

Stower/Picker

January 2022 to February 2022, Amazon Fulfillment Center, Lebanon, TN

Stowed and collected customer packages for inbound and outbound deliveries.

Obtained storage location data and located items in storage areas

Stored items to stowage areas, checking items to ensure they meet company quality standards.

Verified and recorded items to ensure correct location using RF scanner.

Adhered to company safety and quality standards.

Network Equipment Tester

December 2021 to January 2022, ResourceMFG at Quanta Computer LaVergne, TN

Tested network units according to work instructions and process flows.

Connected proper cables to network ports for proper testing.

Utilized Quanta testing software to analyze testing data.

Water Leak Detection Technician

November 2021 to December 2021, Water Systems Optimization, Nashville, TN

Used sounding equipment to detect leaks in fire hydrants.

Recorded data and location of fire hydrants using GPS and ESRI field maps software.

GIS Engineer

May 2020 to November 2021, IronEagleX, Fort Walton Beach, FL

Assisted in creating 3D terrain databases for the following simulation systems: Vital, Virtual Battlespace (VBS), MetaVR VRSG, Common DataBase (CDB), and Joint Semi-Automated Forces (JSAF).

Digitized, Analyzed, and edited Geospatial Intelligence (GEOINT) data using Arcpro, Arcmap, and Global Mapper

Ensured data quality in a simulation environment using Preagis Terra Vista terrain generating software.

Used numerous geoprocessing tools, data reviewer and Geospatial Analysis Inspection Tool (GAIT) to ensure correct data spacing, alignment and attribution.

Worked with digital modeling staff to verify correct structures.

Utilized in-house scripts and tools that enhanced data quality process.

Adhered to all DOD security and integrity requirements.

Aircraft Fueler

January 2020 – May 2020, Menzies Aviation, Nashville International Airport, Nashville TN

Completed the task of deicing as well as fueling the aircraft by using hydrant carts and fuel trucks

Handle the task of obtaining fuel loads by coordinating with the flight crew and flight agents

Handle the task of conducting quality control checks of aircraft equipment by following the standard procedures daily.

GIS Analyst 1

July7-2019 – September 2019 Hexagon U.S. Federal, Huntsville, AL (Through Insight Global Staffing)

Update and edit geospatial databases to

Create GIS maps using ESRI ArcMap software

Analyze imagery and correct baseline data

Collaborate with analysts on using specific tools, queries, and data sets

Cross-referenced older imagery with newer imagery to delineate specific features.

Use Data Reviewer to analyze quality control calls

Janitor

June 2019 – July 2019 SSC Service Solutions, Murfreesboro, TN

Provided vacuuming, floor care, trash removal, and restroom cleaning for Middle Tennessee State University classrooms.

Sweep, mop, scrubbed, and vacuumed hallways, stairs, and research/biohazard labs.

Used chemicals in a safe manner

Ensured that all areas are free of dust.

Followed directions from supervisors

GIS Manager

April 2019 – June 2019 Tetra Tech Inc, Oak Ridge, TN

Assigned to deploy to Afghanistan to map unexploded ordnance in accordance with the U.S. Army Corps of Engineers but the project was canceled

GIS Analyst

December 2018 – April 2019 Radiant Solutions, Ypsilanti, Michigan (Through ATR Staffing)

Collect and create data through digitizing transportation networks and other infrastructure features of interest to the customer. .

Utilize ESRI-specific tools for ArcMap including Editing, advanced editing, defense tools, and versioning.

Identify features on imagery for collection.

Used Digital Globe Image Connect to connect with satellite imagery.

Updated geodatabase during collection and feature updates.

Analyze and correct baseline data.

Used Analyst Tracker to maintain hours of production and completion times

Participated in reworks and solving GAIT errors.

Moved to Michigan

October 2018 - December 2018 (Job in Michigan did not begin until December 2018)

Service Attendant

April 2018 – October 2018 General Mills, Murfreesboro, TN

Collect dirty laundry from locker rooms and delivered them to the dirty laundry bins.

Issue and stock uniforms.

Followed the guidance and directions of Cintas manager

Studied for Information Technology for Comptia Certifications

September 2017 – April 2018

Product Picker

September 2017 – November 2017 Amazon Fulfillment Center, Murfreesboro, TN

Select merchandise to fulfill orders for shipments

Fill orders in a timely manner to meet shipment deadline

Verify product number and scan into a mobile scanner

Confirm that the products selected match the database on the mobile scanner, and are undamaged

Isolate damaged items and report them to the quality support team.

GIS Analyst

July 2015 – April 2017 (Furloughed from April 2017 to September 2017) Wiser Company LLC, Murfreesboro, TN

Digitized various feature data including hydrographic, topographic, and numerous man-made structures

Adhere to GEOINT goals and objectives

Modified feature data to reflect current imagery and in accordance with customer guidelines

Delineated image discrepancies in orthographic using MicroStation software.

Used Data Reviewer to analyze quality controls calls

Utilized editing, advanced editing, production editing, defense mapping, and company specific toolbars

Interpret and modified stereographic and satellite imagery using SOCET software

Researched and recorded data for the National Geospatial Agency

Used Production Tracker to maintain hours of production and completion times

Consulted with other analysts and project managers to ensure data accuracy and quality

Deck Hand

November 2014 – July 2015 American Commercial Lines, Jeffersonville, IN

Worked with crew in connecting and disconnecting barges

Assist crew members in assembling sounders and jack staff

and in setting up navigational lights

Checked barges for leaks

Preformed other duties as directed by Captain, Mate, and Lead

Service Desk Technician

December 2012 – November 2014 Allcovered IT Services, Memphis, TN

Provide technical support to customers on telephone, email and through tickets using Remedy ticket systems.

Accurately processed and documented call transactions using Remedy Ticket System.

Analyze and troubleshoot software, including VPN, MS Office, Citrix Xenapp, Windows 7 and Windows XP, Internet Explorer, and other software applications.

Reset Password for domain accounts, SAP, Guest Wireless Accounts, and Oracle EBS.

Troubleshoot wireless and Ethernet network connections.

Report and monitor facility network outages including contacting third-party companies and ISP.

Use Remote Assistance and Bomgar software to access users’ machines remotely.

Perform IT procurements for company software and hardware.

Diagnose network and local printer issues.

Push and install software to end user's machine through System Center Configuration Manager.

Escalate additional technical issues to local support and other support teams.

Computer Technician

July 2012 - December 2012 Flextronics, Memphis, TN

Assembled, disassemble, and refurbish Apple laptops

Removed and install all internal laptop components.

Replaced laptop monitor screens, keyboards, and housing.

Reimaged various MAC OS software.

Assisted in laptop stress tests.

Maintain parts and inventory control.

Document Sorter

October 2011 - July 2012 Dealer Track, Memphis, TN

Unloaded, sorted, and scanned, auto loan documents according to document number into a desktop database.

Shift Supervisor

March 1997 - October 2011 Signature Flight Support, Memphis, TN

Fueled various types of general aviation aircraft; military aircraft and cargo aircraft

Defueled and deiced aircraft

Accurately maintained fuel logs

Maintained Prist, aircraft engine oils, and deicing fluids

Towed aircraft to and from hangers and tiedown areas

Clean and maintained hangers and facility spaces

Assisted crew and passengers with luggage, catering, transportation, and lodging

Maintained strong customer relations.

Managed all aspects of quality control including providing maintenance on ground support equipment and aviation fuel storage tanks and piping; testing aviation fuel for water and contaminants; and maintaining maintenance and quality assurance records

Prepared facility for governmental audits and inspections

Trained employees in accordance with NATA 1 Safety program

Properly disposed of hazardous materials and waste

Participated in aircraft firefighting drills

Maintained facility security in accordance with airport and federal guidelines

Used forklifts to unload various types of cargo to and from aircraft safely. Used forklifts and pallet jacks for moving materials in and out of hangars when needed.

Took stock and inventory of aircraft-related products such as aircraft engine oil, facility cleaning supplies, and facility first aid stations.

Followed guidance from facility managers and CSR supervisors

Adhered to Federal, State, and airport guidelines

Aviation Boatswains Mate (ABE)

March 1994 - March 1997 United States Navy, NAS/NSA Memphis, TN

Performed aviation line maintenance on transient military aircraft including servicing aircraft engine oil, hydraulics, nitrogen, oxygen, and liquid oxygen service.

Operated and maintained Liquid Oxygen Farm.

Maintained shore-based aircraft barricade and arresting engine.

Supervised the movement, spotting, and securing of aircraft and equipment.

Marshalled aircraft to and from the tarmac

Aviation Boatswains Mate (ABE)

February 1990 - March 1994 United States Navy, U.S.S. Theodore Roosevelt CVN 71, VA

Operated catapult launch and arresting consoles, firing panels, water brakes, blast deflectors and cooling panels

Maintained and performed organizational maintenance on hydraulic and steam catapults, barricades, arresting gear and arresting gear engine

References

References are available on request.

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