Customer Service Representative

SUSAN J EPP

#***-***** ******** *****

Chilliwack, BC V2P 7Y8

Cell: 604-***-****

E-mail: **.***@****.**

ATTRIBUTES

Customer service oriented

Organized and efficient with an eye for detail

Strong problem solving, decision making, and critical thinking skills

Independent self-starter and flexible team player who enjoys a challenge

SKILLS AND CAPABILITIES

Proficient in money processing systems; cheque, debit and credit card machines.

Responsible for opening cash register, closing cash register, float preparation and bank deposits.

Possesses the ability to train others in the use of money processing systems, float preparation and banking.

Enjoys working in a friendly and polite, public oriented setting

Skilled at keeping a well-organized work area where items can be accessed in a timely manner.

Capable of resolving conflict in a calm and professional manner

Strong organizational skills with a keen eye for setting up displays and the promotion of new products

Skilled at managing detail with the ability to plan and schedule, carrying out responsibilities in an independent manner

EXPERIENCE

Customer Service Representative – 2014 to present

Hidden Treasures Thrift Store, Chilliwack BC

Customer Service Representative – 2010 to 2013

Popkum Esso, Rosedale BC

Customer Support Representative, Billing and Technical Support – 2002 to 2010

Stream International, Chilliwack BC

Senior citizen Assistant (volunteer) – 1985 to 2010

Valley Haven Guest Home

Food preparation – 1989 to 1990

EDUCATION

Food Safe Certificate - 2014

Computer Information Systems Diploma – University of the Fraser Valley, 1997

References Available Upon Request

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