Public Relations Customer Service
Resume:
Harold Lightfoot
Public Relations Director Beville Edge Broadband
Richmond, VA 23227
************@*****.***
Top Public Relations Director Professional aspire the opportunity to excel in a fast-paced, performance- based, team atmosphere. A position where I can maximize my multilayer of sales and management skills, exceptional customer service and communication skills, unique ability proven, quota-carrying sales performer enriched with abilities to help grow loyal customer base. Major strengths include strong leadership, ambitious, competent, outstanding team player, attention to detail, respect for compliance in all regulated environments, as well as supervisory skills including hiring, termination, scheduling, training, payroll and other administrative tasks. Thorough knowledge of current manufacturing practices, company products and a clear vision to accomplish the company goals. Computer and Internet literate. Over twenty years of commercial driving while retaining a perfect DMV record. Goal driven, high quality salesmanship and tremendous regards for customers. Authorized to work in the US for any employer
Work Experience
Director of Public Relations
Beville Edge Broadband - Georgetown, DE
December 2017 to Present
Led all Government direct contact with County Executive management,State Legislators and City Mayors offices to provide Broadband services to communities in the Tidewater, Fairfax, King William counties in Virginia.
Business Account Executive
Goodwill Industries - Richmond, VA
May 2012 to January 2017
Responsible for securing new business and recruitment including interviewing candidates background checks and drug testing . I set appointments with potential client management and gave presentation to explain services offered.
Sales Executive/Sales Manager
RCN Telecom - Lanham, MD
May 2007 to November 2011
20706
• Responsible for training sales team and implementation of creative strategies for achieving and maintaining groups over all monthly sales quota.
• Building and maintaining customer relationships.
• Obtaining new business within a small to medium businesses market through professional canvassing
• Present to prospective customer all product information in a clear and concise, accurate and professional manner
• Provide customers with best suited plan for purchase and retention of their services.
• Distributing marketing material and participating in special sale events.
• Extensive
• interaction with the sales Representatives and property managers
• Present a positive company image and address customer complaints in a timely manner.
• Awarded Top Sales Manager Representative two years .
• Held
• mandatory sales meetings/direct sales presentations General Manager
H&L Installers - Temple Hills, MD
February 1999 to March 2007
Window Coverings)
3613 Riviera Street
Temple Hills, MD 20748
General Contractor and authorized dealer of Hunter Douglas custom window products, including blinds, shades, and shutters.
Provided customer consultations including job estimates, contract negotiations and monitored overall customer satisfaction.
On-site project manager which included conducting initial site inspections, verifying measurements of windows and door frames to ensure size accuracy according to blueprint specifications. Enforced workplace safety guidelines according to OSHA standards and regulations. Utilization of safety glasses, gloves, shoes according to safety codes.
Managed all personnel matters and purchased volume of equipment and material in excel of $1 million annually.
Conducted final inspections of competed projects and verified compliance of all local codes and ordinances.
Prepared report using Microsoft Office software.
Experienced in negotiating contracts with various service providers. Conducted final inspections of competed projects and verified compliance of all local codes and ordinances.
Prepared report using Microsoft Office software.
Experienced in negotiating contracts with various service providers. Experienced working with inventory management and control software Education
Certificate in Business Marketing
Northern Virginia Community College - Alexandria, VA September 1996 to December 1997
Diploma in Core Studies
Highland Springs High School - Highland Springs, VA 1996 to 1997
Skills
• Interview (8 years)
• Talent Acquisition (10+ years)
• Taleo (5 years)
• Time Management (10+ years)
• Public Speaking (10+ years)
• Social Work (2 years)
• Word Processing
• Microsoft Excel
• Senior leadership
• Case management (2 years)
• Marketing
• Sales (10+ years)
• Public Relations (4 years)
• Direct Sales (10+ years)
• Contract Negotiation (10+ years)
• CRM Software (10+ years)
• Computer Networking (7 years)
• Branding (6 years)
• Commercial Driving (10+ years)
• Construction Estimating (5 years)
• Conflict management
• Epic
• Process improvement
• Microsoft Word
• Negotiation
• Microsoft Office
• Outside sales
• B2B
Certifications and Licenses
Class A CDL
Present
driver's license
Additional Information
• Over fifteen years of combined management, sales and marketing, with a focus on building strong customer relationship, and customer retention.
• Demonstrate essential knowledge combined with hands-on-experience of complying with various building zoning, and safety ordinances, including OSHA regulations.
• Effective communicator with person/personnel of diverse backgrounds and speak with ease to a group.
Contact this candidate