Jeanine Burse
Entry Level Customer Service
Representative
Aspiring customer service professional with a background in education, looking to transfer my student-centric approach and problem-solving skills to enhance the customer experience. Aiming to kick-start a career in customer service, I'll apply strong interpersonal skills and a genuine desire to meet customer needs. I'm eager to learn and grow.
ad3as3@r.postjobfree.com
Houston, TX
Work Experience
Lee College - Online and Hybrid instructor
August 2009 - current Baytown, TX
Interact with students, parents, staff, and other instructors virtually, addressing concerns, complaints, and comments.
Online Certified
Education
Tulane University - Doctor of Philosophy, Graduate School May 1999 - December 2003 New Orleans LA
Xavier University of LA - Bachelor of Science, Biology New Orleans, LA
Skills
Excellent verbal & written communication
Detail-oriented
Problem-solving
Compassionate & empathetic
Data analysis
People-focused
Goal-driven
Impeccable organizational skills
Excellent time management skills and work ethic
Proficient in Microsoft Office, email, and social media