Julie Mitchell

Operation Supervisor \Dispatch Clerk\Administration Assistant - Home Delivery Express Norfolk, VA 23505

ad3arp@r.postjobfree.com

+1-336-***-****

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Work Experience

Brand Ambassador

Samplers Inc. - Norfolk, VA

May 2021 to Present

Engage and excite Customers. Make a significant contribution towards Sales and improve the customers buying experience. Advise customer by cooking, providing information and sales. Help customer make selections by building customer confidence. Travel to assigned locations for events. Operation Supervisor \Dispatch Clerk\Administration Assistant Home Delivery Express

September 2017 to Present

My role of a Dispatcher is to make sure the carriers stick to their appointed arrival times and destinations. I create routes that are very fuel efficient and save time and meet customer scheduling needs. Collaborate with management to modify routes to accommodate the needs of customers. I have strong working relationships with all my co-workers to meet company goals. I'm responsible for daily and weekly reports for my manager and the accounting dept for all the driver route responsibility, fuel use, mileage reports and problems with the vehicles. My Administrative Assistant duties are to manage all the drivers' paperwork and receipts. I handle all tech support issues for the routing software and I phones. I make sure all new hires paperwork are complete and accurate and are sign into the company benefits that are offered. Answer incoming calls and assume other receptionist duties. Safety and Customers are the most important for companies' success.

Lead Ambassador / Brand Ambassador

Adidas/Advantage Solutions Marketing - Durham, NC

February 2014 to September 2017

Engage and excite Customers. Make a significant contribution towards Sales and improve the customers buying experience. Advise customer by cooking, providing information and sales. Help customer make selections by building customer confidence. Travel to assigned locations for events. Later on supervises the road shows.

Shipping and Receiving Department

Tax Professional

LeadAircraft Belts, Inc - Creedmoor, NC

September 2007 to March 2016

Creedmoor, NC

September 2007 to March 2016

Maintained up-to-date knowledge of company policies regarding payments, returns and exchanges. Trained new employees. Created new processes and system for increasing customer satisfaction. Achieved high sales percentage with consultative, value-focused customer service approach. Worked under strict deadlines and responded to service requests and emergency call outs. Complied weekly reports and records for Managers. Accurately logged all daily shipping and receiving orders. Stocked and rotated inventory regularly. Supervised, supported and trained. Tax Professional

team member performing Data Entry duties

H & R Block - Roxboro, NC

March 2006 to September 2007

Roxboro, NC

March 2006 to September 2007

Created new processes and systems for increasing customer service satisfaction. Used awareness, attention to detail and integrity. Developed highly empathetic relationships and earned reputation for. Exceeding sales goals. Cross-trained and provided back up for other customers service representatives when needed. Worked as a team member performing Data Entry duties, product Assistance and cleaning. Expressed appreciation and invited customers to return. Worked under strict deadlines and responded to service request and emergency call-outs. Assisted customers with complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Education

Associates

Piedmont Community College - Roxboro, NC

April 2004 to July 2006

High school diploma or GED

Skills

• ADMINISTRATIVE ASSISTANT

• ADMINISTRATIVE SUPPORT

• DATA ENTRY

• PAYROLL

• EXCEL

• OUTLOOK

• MARKETING

• Filing

• Scheduling

• MS Office

• Sales

• Accounts Payable

• Communication skills

• Microsoft Excel

• Computer skills

• Microsoft Word

• Demos

• Hospitality

• Human resources

• Product demos

• Supply chain

• Customer service

• Tax Experience

• Accounts Receivable

• Technical Support

Certifications and Licenses

Food Handler Certification

Driver's License

June 2022 to June 2027

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