*** *****-**** **, ******, MS 662-***-**** *******@*******.***
Daniel Dinkelacker
Objective
To grow professionally and gain knowledge through achieving new goals and experiences.
Experience
June 2018-Current
Entergy, MS
Jackson, MS
Distribution Operation Center Supervisor
Oversee all aspects of the MS DOC’s daily functions.
My department is responsible for the dispatching of daily outage cases as well as monitoring all Substations and SCADA alarms with direct oversite of 16 Operators.
I have the responsibility of ensuring that all Switching Orders that are sent out to the field to be correct and accurate.
I am responsible for providing the tools and training necessary so that our fellow employees can grow and learn in the DOC.
May 2016-2017
Entergy, MS
Jackson, MS
Distribution Operator
Dispatch trouble cases to local Troublemen.
Preform scheduled, emergency and contingency switching on Distribution facilities.
Monitor all SCADA alarms and react to each as needed.
Daily operational use of CCS, SAISO, DFM, AMFM, ARCOS
Dec. 2014-2017
Entergy, MS
Madison, MS
Operations Coordinator
Managing the day to day operations in the Network.
Scheduling crew work while maintaining customer satisfaction.
Being the one point of contact for all service and crew personnel.
Assuming Supervisor responsibilities in his absence.
June 2011-2014
Entergy, MS
Madison, MS
Engineering Associate
Project Management
Determining the service needs of our customers
Working closely with the construction dept. making sure our customers’ expectations are met
February 2006-2011
Entergy, MS
Madison, MS
Lineman
Working Safe
Installing and maintaining Overhead and Underground facilities
Storm response
Education
2012-2016
Tulane, University
Madison, MS
Obtained Associates Degree in Social Sciences