Accounts Payable Human Resources

Joshua D. Hall

San Antonio, TX ***** 830-***-****

****************@*****.*** https://www.linkedin.com/in/joshuahall/ Professional Summary

Highly driven Technical Operations Leader with a proven track record of delivering exceptional results in various industries. Expertise in overseeing daily operations, managing financial transactions, and implementing effective HR functions. Keen eye for identifying and resolving financial inconsistencies that has led to streamlined processes and enhanced transparency. Hands-on approach to staff recruitment and development, combined with an ability to exceed revenue targets.

Skills

• Technical Leadership • Strategic Leadership

• Process Improvement • Compliance

• Operations • Inventory Management

• Data Analysis • Procurement

• Inventory Management • Project Management

Experience

Elite Pro Technology – Haslet, TX January 2021 – August 2023 Director of Operations

• Supervised daily organizational activities, concurrently handling tasks related to financial record-keeping, HR functions, and legal affairs.

• Handled financial transactions encompassing accounts payable/receivable, invoicing, and reconciliations in addition to working with external accountants/auditors for financial assessments.

• Oversaw comprehensive human resources operations, spanning recruitment, induction, appraisals, and staff interactions.

• Extended leadership, direction, and guidance to the operations team, nurturing a constructive and cooperative workspace.

Key Achievements:

• Discovered multiple cases of previous bookkeeping mistakes that led to the loss of tens of thousands of dollars in unrealized income.

• Transitioned all corporate bookkeeping functions in-house, initiating a new accounting record in early 2023.

• Implemented efficient procedures for overseeing client support operations, notably reducing the occurrence of contested invoices from a monthly standard to infrequent occurrences.

• Collaborated with the Support Desk Manager to overhaul Service Level Contracts, improving transparency and communication with clients.

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Wise ISP, LLC – Bridgeport, TX January 2021 – August 2023 Director of Operations

• Handled tasks related to financial record-keeping, HR functions, and legal affairs by assisting upper management in developing, enacting, and refining operational protocols and directives.

• Handled financial transactions encompassing accounts payable/receivable, invoicing, and reconciliations by working with external accountants/auditors for financial assessments.

• Composed, scrutinized, and construed contracts, and legal paperwork by collaborating with legal advisors to tackle legal affairs and ensure adherence.

Key Achievements:

• Identified numerous instances of data entry disparities among different utilized platforms, resulting in a substantial financial loss due to unattained revenue.

• Dedicated significant efforts to streamline platforms and guaranteed accurate data entry precision.

• Conducted research and executed implementation of a comprehensive alert system to promptly notify customers about service disruptions and scheduled maintenance periods. Quest Events – Frisco, TX May 2017 – November 2019 Regional Manager – Houston, TX

• Offered guidance and supervision to the Houston Operations team. Adeptly interacted with clients through various communication channels to determine client needs and deliver precise cost projections when necessary.

• Ensured comprehension of client requests within the team and helped orchestrate flawless event implementation by proficiently coordinating material logistics among company locations.

• Assisted with event preparation and dismantling whenever required. Took a hands-on approach in recruiting and nurturing staff. Teamed up with Regional and local Sales Managers to identify promising clients and venues.

• Assisted Corporate finance in yearly budgeting, conducting weekly evaluations of expenses and earnings to maintain alignment with local Operations budgetary constraints. Key Achievements:

• Supported the Houston Operations team in successfully executing Super Bowl LI events.

• Played a key role in helping the market surpass revenue goals by 20.52% in 2018 despite an uncertain event landscape following Hurricane Harvey.

General Manager – San Antonio, TX and Austin, TX April 2016 – November 2019

• Managed daily operations and led venue tours to assess event requirements based on client requests.

• Ensured seamless event execution by coordinating material logistics between company locations and overseeing event setup and breakdown.

• Actively participated in staff recruitment and development, working closely with Regional Sales Managers to identify potential clients and venues.

• Collaborated with Corporate Finance on annual budgeting, regularly monitoring expenses and revenue to ensure adherence to local Operations budget constraints.

Key achievements:

• Successfully launched the Austin branch in September 2016.

• Played a significant role in the San Antonio and Austin regions collectively surpassing the $1 million mark in 2018, exceeding expectations by 5.6%.

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American Ceramic Supply Company – Fort Worth, TX September 2014 – May 2015 Warehouse Manager

• Managed end-to-end shipping processes for local, national, and international customer orders, ensuring accurate inventory selection and secure packaging to minimize transit damage.

• Supervised the careful reception of incoming materials, verifying order accuracy and documenting any discrepancies.

• Led warehouse reorganization efforts, significantly improving order processing efficiencies. Key achievements:

• Successfully handled an order worth over $20,000 in fragile goods (including glass and ceramics) for an international customer, ensuring safe shipment through multiple customs inspections and transit on an ocean freighter without any missing or damaged items.

Inflammable, Inc. – Irving, TX July 2008 – December 2013 Chief Operating Officer, Co-Owner

• Strategically managed all business operations, leading cross-functional teams in finance, legal, human resources, procurement, and inventory management.

Key achievements:

• Supervised and guided teams responsible for opening new branches across four locations in three states during significant company expansion from 2012 to 2013.

• Efficiently managed the expansion of the company's vehicle fleet, trailers, and forklifts, ensuring strict compliance with DOT regulations.

• Oversaw a comprehensive $700k corporate office renovation project, managing all stages from initial planning to successful implementation.

• Developed and implemented the company handbook, establishing and enforcing corporate policies and procedures.

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