Minh-Khoa Vinh

669-***-**** ad3aou@r.postjobfree.com www.linkedin.com/in/minh-khoa-vinh-31a462221 EDUCATION

University of California, School of Social Sciences, Humanities and Arts Merced, California Bachelor of Science Expected Graduation 05/2024

● Major: Management and Business Economics

● GPA: 3.5

● Honors: 2022 Dean’s List

LEADERSHIP, SKILLS, & CERTIFICATIONS

Languages: Fluent in Vietnamese (verbal and written) Skills: Proficient in STATA, Customer service skills, Time management, Communication, Adaptability Certifications: Google Foundations of Project Management Certificate, Two Sigma Professional Skills Development, Goldman Sachs Excel Skills for Business Program, Activities: Boy Scouts, California United Taekwondo Association (CUTA) PROFESSIONAL WORK & RELEVANT EXPERIENCE

Mr. Pho Merced, California

Server August 2022 – Present

● Exceptional customer service skills and achieving a 90% customer satisfaction rating,

● Efficiently managed high volume of tables, accurately delivering orders, resulting in 15% increase in table turnover: average 6x per hour and contributing to overall revenue.

● Collaborated with kitchen staff to ensure timely and accurate food delivery, reducing wait times by 10% to enhance dining experiences.

University of California, Merced Merced, California Research Assistant December 2022 - January 2023

● Reviewed and compiled data from UN reports: 2018-2020 for social research project, international child soldiering

● Use STATA to collect data to digitize all data in central hub

● Assisted in project management: coordinating with team of 6 members, scheduling meetings, and adhering to project timelines.

Vietnamese Student Association Merced, California

Vice President August 2022 - May 2023

● Serve as representative for 50-member club in board meetings, improved communication with community groups and campus organizations, and developed partnerships with UC VSA clubs for monthly events.

● Organized joint events with officer approval, increasing club visibility, community involvement, and membership by 10%

Hung Vuong Institute: Martial Arts School San Jose, California Senior Instructor June 2016– August 2021

● Facilitated classes of 30+ students and coached 20+ students for competitions; provided opportunities for high-level engagement while improving technique and skills development resulting in 25% increase in overall wins.

● Assisted in operating studio and collaborated to organize annual tournament events and performance shows.