Software Developer Development

**** ******** **. *** ****, San Francisco *****, USA 618-***-**** ******.********.**@*****.***

Joseph Reynolds

Profile

Results-oriented Software Developer with over 20 years of expertise in full-stack web development. Skilled in utilizing diverse programming languages and frameworks to create efficient and secure software solutions. Adept at fostering collaboration within cross-functional teams to achieve project objectives and deliver top-notch products. Eager to tackle a challenging position that allows for the utilization of skills and adds value to an innovative organization. Education

08/2022

Webster Groves, MO, USA

IT Management Master of Arts

Webster University

05/2022

Edwardsville, IL, USA

Computer Management Information Systems (CMIS) Bachelors of Science

Southern Illinois University - Edwardsville

08/1999

Florrisant, MO, USA

Business Administration Associate of Arts

St. Louis Community College

Work Experience

06/2022 – 03/2023

Sunset Hills, MO, USA

Software Developer

Sunset Transportation

Provided support and enhanced existing software, including REST APIs and legacy WinForms applications

Performance-tuned both database code and web/desktop code to efficiently scale the application and meet growing business demands

Implemented Redux/RTK Query for effective data caching and fetching in the Development environment

Utilized Redux Reducers, Actions, and Slices to seamlessly deliver payload data to the UI

Leveraged LogRocket's “Session Replay” feature to diagnose and resolve user exceptions, ensuring smooth system operation

Collaborated with stakeholders and end users to successfully migrate and modernize the legacy WinForms application into a cutting-edge web application using React and

.Net 6.

09/2017 – 06/2022

Chesterfield, MO, USA

Software Engineer III

MiTek

Supported all phases of the development lifecycle as a member of the MiTek Visualization Team.

Developed cutting-edge applications specifically designed for the Hololens2 Augmented Reality headset.

Served as the Scrum Master for the newly established Automated Test Engineering

(ATE) scrum team, overseeing all management-related tasks. Successfully managed and deployed the Management native Xamarin Mobile Apps for both iOS and Android platforms, including deployment to the iOS and Google Play stores.

Implemented significant enhancements in the WPF/XAML Windows application to effectively address evolving customer needs.

Conducted thorough research and utilized various techniques, such as Redgate, to identify and resolve performance issues within the Management suite, resulting in Work Experience

improved overall performance.

Collaborated closely with Product Owners and Product Managers to gain a clear understanding of requirements for enhancements, bug fixes, and performance issues. 05/2017 – 08/2017

Chesterfield, MO, USA

Software Developer (Contractor)

Boomerang Tube

Fulfilled the role of a software developer contractor, primarily focusing on designing and developing superior Windows 10 tablet applications for warehouse workers. These applications were tailored to track inventory movement efficiently and enhance the performance of physical inventory counts.

Demonstrated strong communication skills by actively engaging with customers and management to create mock-ups of the application layout. Incorporated specific user requirements, such as high contrast design, to ensure optimal usability even in direct sunlight.

Utilized XAML to enhance the visual appeal and ensure consistent branding across all tablet applications. Additionally, leveraged Windows Presentation Foundation (WPF) to develop the applications seamlessly.

02/2016 – 02/2017

Town and Country, MO, USA

Software Developer (Contractor)

Charter Communications

Enhanced and maintained the internal MVC/Knockout JS system known as TMS

(Task Management System) utilized throughout the corporation, responsible for creating and tracking tasks for diverse business units via a highly customizable front end. Additionally, scheduling and batching of various job types were supported through this system.

Assumed the role of lead developer and UI/UX designer for the Spectrum Internet Assist program, a FCC-mandated initiative aimed at providing cost-effective internet service to eligible customers. Leveraging TMS in a novel manner, I designed a user interface allowing applicants to undergo prequalification and established a streamlined workflow to monitor their verification process. Collaborated closely with PMs, BAs, and project owners to align the development team's assignments with customer expectations, ensuring seamless coordination and overall satisfaction.

02/2014 – 02/2016

St. Louis, MO, USA

Senior Software Developer

Keefe Group

Developed a comprehensive MP3 music catalog for the Android Tablet Device, consisting of over one million songs, which successfully replaced a previous generation catalog and reduced data transmission size by approximately 30% through a limited satellite pipeline.

Collaborated with stakeholders and product owners to gather and document requirements for a custom Android Tablet Device targeted for sale to inmates within correctional facilities.

Played a key role in the creation of a client-facing website, utilizing MVC architecture and WCF web services, to enable users to efficiently search for MP3 player information. This involved extracting data from both MySQL and DB2 data sources. Actively participated as a member of an Agile development team, collaborating with colleagues to estimate stories and contribute to the continuous delivery of innovative applications.

05/2011 – 04/2014

Webster Groves, MO, USA

Senior Web Developer

Motivation Technologies

Provided extensive support to Asia Pacific and Japan clients by delivering custom reporting and metrics, including automated SSIS reports, SQL Server 2008 ad hoc reports, and reports designed for a customized reporting website. Led the successful launch and ongoing maintenance of a training and incentive website for Intel in the Asia Pacific region, catering to a user base of 10,000-15,000 active users.

Coordinated monthly site refreshes and actively participated in weekly status and update calls with Intel stakeholders from both the US and Asia. Developed and maintained a training website for Intel in Japan, servicing less than Work Experience

1,000 active users, serving as the lead developer and primary technical resource. Assisted in the seamless conversion and transition of all Intel websites from SharePoint-based Content Management System to an in-house Content Management System.

Collaborated with a team of junior and mid-level developers to effectively complete tasks, execute testing procedures, and deploy changes to servers in the United States and China.

Mentored and coached junior developers, focusing on enhancing their proficiency in SQL Server and C# principles and concepts.

Gathered requirements for new promotions, site updates, and enhancements by closely collaborating with project managers and clients. Ensured technical requirements were met and maintained consistent design concepts in training content by liaising with external suppliers of training content. Shared maintenance responsibilities of the SQL Server environment and web server farm with other senior developers, guaranteeing optimal availability of all websites. 07/2010 – 05/2011

St. Louis, MO, U

Web Developer

Haas Group International

Successfully documented and defined over 100 SSRS and Custom Web Reports, transforming them into comprehensive report definition documents suitable for both developers and end users.

Exhibited expertise in creating and updating SQL Queries and stored procedures in SQL Server 2005/2008.

Spearheaded the development and maintenance of an automated application that efficiently updated data tables in SQL Server 2008, using quarterly data provided via DVD.

Demonstrated proficiency in designing, maintaining, and deploying bespoke SQL Server Reporting Services reports, ensuring accurate and timely dissemination of crucial information.

08/2008 – 06/2010

St. Louis, MO, USA

Web Developer

Realtime Results

Maintained and optimized client-facing web services essential for efficient order processing, ensuring seamless data exchange between clients and our system. Developed and managed CLR code in Visual Studio 2010, enabling seamless decryption to facilitate an upgrade in encryption protocol from 3DES to Rijndael for enhanced data security. Managed code reduced conversion time by 90%. Designed and implemented customized skins and themes for Telerik web controls, providing a branded and professional appearance to our order processing system. Led the successful transition of client website from local hosting to a remotely hosted Web Farm. Collaborated in configuring three web servers behind a load balancer and migrating session state from in-process to out-of-process. Developed and maintained a high-performance, multithreaded Windows service that facilitated simultaneous file downloads from multiple FTP sites, significantly reducing download time from hours to minutes.

Integrated with an Asterisk PBX server to automate logins and logouts of processing representatives into phone queues based on assigned work types. Orchestrated the seamless deployment of completed code alongside fellow developers and DBAs. Compiled and deployed code to testing environments and effectively communicated comprehensive deployment notes to end users. 10/2007 – 08/2008

St. Louis, MO, USA

Technical Instructor

New Horizons Learning Center

Conducted on-site training sessions for clients' employees to enhance the performance and functionality of their existing web applications. Revamped the client's employee compensation process, resulting in improved efficiency in forecasting and calculating employee incentive programs. Offered internal technical support to the employees at New Horizons. Facilitated top-notch instructor-led training on SQL Server 2005, Visual Basic.Net, ADO.Net, and ASP.Net, as well as PHP/MySQL for training and development purposes. Work Experience

05/2003 – 10/2007

Belleville, IL, USA

Lead Analyst

ICI/MTC

Redesigned the internal application for creating and managing user accounts using VB .Net, HTML, ASP.net, and JavaScript.

Developed and maintained stored procedures, functions, and views in SQL Server 2000 and SQL Server 2005.

Collaborated in a team setting to migrate applications from Microsoft Visual FoxPro to Visual Basic. Net, utilizing a SQL Server 2005 backend database. Acted as an advocate for end-users during the redesign and development of the new external website.

Conducted instructor-led training sessions for personnel across all services of The Department of Defense at a monthly Telecommunications Seminar. Traveled to Germany to deliver training and gather user feedback for new system requirements.

Implemented new features based on customer requests, enhancing overall functionality.

Managed a high-volume helpdesk, handling approximately 20-30 phone calls daily and creating 40-60 new accounts per month.

Skills

Project Managemen Agile Methodologies

Microsoft C# .Net/VB .Net Microsoft SQL Server

MSSQL DTS/SSIS Hololens2 Application Development

Knockout JS ASP .Net MVC

UI/UX Design .Net Framework

HTML/XML Git Version Control

MySQL/Oracle/ DB2 Java

WPF/XAML Development Xamarin Mobile Framework

Microsoft Team Foundation Server Redux/RTK Query

Strengths

Problem-solving, Analytical thinking, Technical expertise, Team collaboration, Detail-oriented, Adaptability. Achievements

MiTek 2020 Hackathon (Winner)

Contributed as a key member of the victorious team in the prestigious 2020 MiTek Hackathon. Spearheaded the development and implementation of an innovative project utilizing HoloLens2 to introduce Augmented Reality technology into the construction industry for home remodels. Demonstrated exceptional teamwork and collaboration skills, effectively coordinating with teammates to deliver a successful project within allocated timeframes.

Played a vital role in conceptualizing, designing, and executing the project, showcasing strong problem-solving abilities and a keen eye for detail.

Presented the project to a panel of industry experts, effectively communicating its value proposition and potential impact on the construction sector.

Certificates

Microsoft Certified Application Developer

Microsoft

Information Technology Infrastructure Library

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