Name: Poonam Agrawal

Skills: Business Analyst

Phone No: 860-***-****

Email: ad3ao0@r.postjobfree.com

Location: Lakeville, MN 55044

SUMMARY

●Business Analyst Knowledge in domains like Retail, Banking, and Healthcare, supporting business solution software and analyzing business solutions.

●Aiming to utilize my skills and analytical ability to achieve the organization's goals.

●Comprehensive knowledge of the Software Development Life Cycle, Agile Scrum, and Waterfall, having a detailed understanding of various phases

●Experience in coordinating with the Project manager in preparing Project plans, Schedules, Project Estimates, Resource Planning, and Project related reports.

●Proficient in working with Stakeholders, Subject Matter Experts (SME) and Development teams to analyze, communicate, and validate issues by conducting JAD sessions, Discovery sessions, and Daily Stand-ups

●Skilled in documenting BRD, Use Case Specifications, and FRD

●Good knowledge of UAT prerequisites, planning, designing, UAT test cases, documenting defects, and resolving issues.

●Actively involved in production support conducting end-user training sessions and Delivering techniques.

●Team player with excellent work prioritization, communication, coordination, documentation, project planning, and interpersonal skills

●Identify opportunities for improvement and notify management of any issues requiring attention.

●Dynamic, self-motivated individual with excellent communication and people management skills, a good balance of technical skills, and business knowledge which helps in good leadership.

TECHNICAL SKILLS:

●SDLC/Design Methodologies: Unified Modeling Language (UML), Agile, Waterfall

●Requirements/Document Tools: Confluence, Jira

●Modeling and Design Tools: Balsamiq, Draw.io, BPMN, Visual Paradigm, MS Visio.

CERTIFICATIONS AND TRAINING

● Professional Scrum Master 1 (PSM 1) Certified

●Salesforce Certified Associate Certification

●Business Analysis Training from Skylarkit Info Inc.

●Certified and trained in MS Office (Udemy)

● Certified Paraprofessional (ETS-Para Pro)

PROFESSIONAL EXPERIENCE:

Client: Skylark IT June 2023- Present

Role: Business Analyst

●Used unified modeling language (UML) to create artifacts for the project-related deliverables.

●Recording the requirements in a Business Requirements Document (BRD) for the e-portfolio system integration.

●Created RTM (Requirements Traceability Matrix) mapping Requirements to Design Artifacts for UAT Cases.

●Used Quality Center to get an easy interface to manage and organize activities like Requirements Coverage, Test Case Management, Test Execution Reporting, Defect Management, and Test Automation.

●Created Activity Diagrams and Sequence Diagrams in MS Visio.

●Analyzed Business Requirements, performed gap analysis, and segregated them into high-level and low-level Use Cases, Activity Diagrams/State Diagrams, and Class diagrams.

●Documented and maintained requirements traceability matrix to ensure that all requirements are traceable from top to bottom and to provide a basis for the test plan.

●Worked with MS Excel and MS Visio graphs to represent the charts and data.

WORK EXPERIENCES:

Glastonbury-East Hartford Elementary Magnet School, Glastonbury, CT

Kindergarten classroom paraprofessional

Charter Oak International Academy – Elementary School, West Hartford, CT

Instructional Paraprofessional (Summer School)

Charter Oak International Academy – Elementary School, West Hartford, CT

Special Education Paraprofessional.

Kelly Services – CREC, CHARLES WRIGHT SCHOOL

Paraprofessional (Sub)

EDUCATION

Masters of Science in Microbiology, BAMU, Aurangabad, India

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