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Inside Sales Customer Service

Location:
Mount Sterling, KY
Salary:
65-70k annually
Posted:
February 01, 2024

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Resume:

ad3amv@r.postjobfree.com Laura Mount Sterling, Mullins KY, 40353, US +1-859-***-****

WORK HISTORY

Inside Sales Manager at Wastequip Manufacturing Company 01/2022 - 01/2024 (2 years)

Account management

Sales

Customer Service

Maintain Customer Relationships

Manage Dealer & OEM Accounts

Territory Sales Spervisor at T-Roc

07/2019 - 12/2021 (2 years)

Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale. Resolve customer complaints regarding sales and service. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Represent company at trade association meetings to promote products. Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

Review operational records and reports to project sales and determine profitability.

Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

Monitor customer preferences to determine focus of sales efforts. Determine price schedules and discount rates.

Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. Inside Sales Representative at Aaron's, Inc.

05/2016 - 06/2019 (3 years)

Arrange and direct delivery and installation of products and equipment. Obtain credit information about prospective customers. Recommend products to customers, based on customers' needs and interests.

Negotiate details of contracts and payments.

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.

Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

Provide customers with product samples and catalogs. Prepare drawings, estimates, and bids that meet specific customer needs. Answer customers' questions about products, prices, availability, product uses, and credit terms.

Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Monitor market conditions, product innovations, and competitors' products, prices, and sales.

Check stock levels and reorder merchandise as necessary. Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.

Prepare sales contracts and order forms.

EDUCATION

Powell Valley High School

Graduated 2007

High School in General Studies



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