Information Technology Project Management

Kirk Vlasak

**** **** ****** **, ** Michael, MN *5376

C: 612-***-**** • Email: **********@*****.***

Accomplished Information Technology Specialist with strengths in relationship management, excellent communication, building collaborative internal and external partnerships, team-leader and mentor. Extensive knowledge and experience with WAN, LAN, ISeries, Windows and Mac softwares. PROFESSIONAL EXPERIENCE

Senior Information Technology (IT) Specialist, Adams Publishing Group, LLC. 1997 – Present Previously ECM Publishers, Inc. - Coon Rapids, MN

● Understands and applies various IT methodologies in the workplace to encourage collaborative project management and development, excellent customer service, and company structure.

● Ensure IT compliance for infrastructure services.

● Maintain servers used throughout the software development lifecycle to provide highest quality networking services.

● Coordinate performance testing to conclude functionality of a variety of technological products.

● Provide technical assistance by planning and coordinating new software updates and production support.

● Create projections for management budgeting, staffing, and purchasing for the IT Services Team.

● Develop effective work relationships within departmental and functional lines, business users and customers, and other, involved vendors.

● Extensive knowledge with WAN, LAN, Monitoring, Iseries, Telco, Windows and Mac technologies.

● Project Management for corporate building HVAC, Electrical, etc. IT Support Specialist, Libby International 1995-1997, MN

● Provide user assistance with network connectivity, administer local building networks, manage DNS and DHCP for departmental networks to ensure up-to-date, reliable technologies.

● Perform regular maintenance and support of workstations, servers, and virtual machines to maintain the health and performance of databases.

● Successfully managed production to create an effective workplace environment.

● Manage quality control within UPS/Power Converter Division and Sales/Support to provide quality communication with external and interval partners.

● Promote facility-specific wireless network and telephone systems to enable unity within the workplace.

● Work with vendor platform providers to remain updated on trends, products, frameworks, and applications. Technical Support, Vidtech/Praotech 1994-1995

, MN

● Uphold integrity of all internal processes including incident management, major incident management, problem management, change management, etc. to ensure critical company operations.

● Support products produced in house and at the customer level.

● Manage production workflow, quality control, and testing.

● IT Support for the company.

Supervisor Notebook/PC Repair, Zeos International 1989-1994 New Brighton, MN

● Repaired Notebook and laptop computers to assist customers.

● Successfully supported ZEOS International production.

● Supervised a staff of seven within the department to provide project management.

● Ensured quality customer service for internal and external customers to build positive, company relations. EDUCATION

Northwest Technical Institute

1994 – 1994

Degree Name: Network Administration

Field Of Study: Novell

Brown College

1986 – 1989

Degree Name: Associate Degree

Field Of Study: Electronics and Computers

Volunteer Experience

Fundraising Committee

Company Name: Saint Michael-Albertville High School Cause: Collaborate with school faculty and community members to fundraise for the “All Night Graduation Party” for graduating seniors. Years Involved: 2014-2015 academic year and 2016-2017 academic year.

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