Customer Service Representative

Janet Cathey

**** * **** ****** *******, IL *****

Phone: 773-***-**** Email: ******.*****@*****.***

To Whom It May Concern:

I believe my experience and solid record of achievement make me and ideal candidate for this position. I have over 21 years of experience as a Customer Service Representative and a valid CDL. If you have any questions or concerns about my experience. Please feel free to contact me at 773 -991-7529.

Sincerely,

Janet Cathey

Janet Cathey

1105 E 94th Street Chicago, Illinois 60619

Phone: 773-***-**** Email: ******.*****@*****.***

Skill/Competencies:

Strong verbal communication skills,

Punctual, reliable and productive;

Consistently pleasant and professional.

Employment:

1997-Present (March- Present) Walgreens Chicago, IL Customer Service Representative

Assisting customer’s with their purchases operating a cash register

Keep an accurate account of daily cash flow

Managing the Camera and Pharmacy Departments.

2015-2016 (November-July) Chicago Transit Authority Chicago, IL Bus Operator

Driving and picking up passengers.

Making sure all passengers are safe and secure.

Conducted routine pre-trip post-trip inspections for safe vehicle operation.

Strive to maintain the bus schedule of being on time.

2011- 2013 (May-April) Titan Security Group Company Chicago, IL

Shift Supervisor

Monitor staff within assigned region, Provide training for new hired staff members.

Monitor post, parking lot and checking all Employee’s ID badged upon entering and exiting the building.

Handle theft reports, complaints and incident reports.

Follow up on calls, Faxes, or emails reports.

Monitor staff attendance and daily reports.

Certification:

Commercial Driver’s License Chicago, IL

Expires 2019

Education:

Career Academy of Allied Heath Technicians, Chicago, IL

Certificate

Austin Career Academy High School Chicago, IL Diploma

References: Available upon request

Contact this candidate