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Customer Service Team Leader

Location:
Washington, DC
Posted:
February 01, 2024

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Resume:

Derrick Jacobs

Phone: 202-***-****

ad3aju@r.postjobfree.com

Construction Foreman / Site Leader

• Team Leader & Trainer • Lead Management • Customer Service

Professional Profile

Reliable Professional with Multifaceted Experience in professions such as Construction highly dedicated and accomplished experience in the construction field by learning the different techniques and ways of construction being used today for roads, buildings and houses. I would like to utilize my skills and talents, along with my training and educational abilities to achieve success over 15 years of diverse experience poised to transition solid background into any industry. offering outstanding team leadership, behavioral management, and conflict resolution skills. exceptional interpersonal skills with the ability to motivate and direct others in a supportive and cooperative team environment. able to coordinate with management, cross-functional teams and vendors in the execution of daily tasks and assignments. effectively generate and maintain records and reports, secure equipment and supplies, and comply with all administrative policies and procedures. experience with a background in working with diverse populations exceptional communication skills with ability to speak and write professionally, with ability to quickly adapt to new situations, environments, and systems. effective utilization of the internet for research purposes. reliable, dedicated, and highly focused with a reputation for progression and excellence.

CORE COMPETENCIES

• Time & Behavior Management • Operation Management • Customer Service

• Cross-functional Team Coordination • Vendor Relationships • Sets positive example of company’s core values

• Conflict & Dispute Resolution • Lead other Effectively • Office Policies & Procedures

QUALIFICATION HIGHLIGHTS

●Adult First Aid, AED, and CPR Certified - OSHA 30 - Specialized In Siding & Trimming- Extensive understanding of HIPAA laws

PROFESSIONAL EXPERIENCE

Vericon Construction Project Superintendent

05/18/2022 - Current

Manage a team of workers, including work schedules, project progress and resource allocation

Create cost estimates for labor, supplies, materials and other project costs

Collaborate with clients, Project Managers, other construction management to determine budget and timeline

Coordinate materials and equipment delivery with vendors and suppliers

Create schedules for workers and subcontractors

Hire additional subcontractors and assign work accordingly

Maintain a daily log for the job site’s operations, reporting to management as necessary

Make changes in the operation as necessary to best meet construction deadlines

Implement management techniques that are cost-effective and efficient

Rieber Contracting Inc

08/15/21 - 04/22/22

Foreman Supervisor Carroll IA

Implement new or modified plans in response to delays, bad weather, or construction site emergencies.

Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.

Plan, schedule, or coordinate construction project activities to meet deadlines Direct and supervise construction or related workers.

Inspect or review projects to monitor compliance with building and safety codes or other regulations.

Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary

Baker Construction

2019-2021 / Assistant Foreman Washington, DC

Operate a two-way radio and/or cellular phones effectively and safely. Communicate in a professional manner with the Staff and management.

Report behavioral infractions by workers and submit any necessary reports. To management on a daily report

Conduct pre- post- trip inspections Provide support and instruction to Staff to ensure their understanding and compliance with Construction safety and disciplinary rules.

Provide all necessary assistance and support to staff in order to board, ride and dismount from the truck deliver drop-off address effectively and safety

Requisition supplies or materials to complete construction projects Inspect or review projects to monitor compliance with building and safety codes or other regulations.

CAPITAL CONSTRUCTION GROUP, LLC

2016-2019 Nightwork Assistant Superintendent/Foreman Washington, DC

Requisition supplies or materials to complete construction projects apply for and obtain all necessary permits or licenses.

Contracted or oversee craft work, such as painting or plumbing study job specifications to determine appropriate construction methods.

Performed, or contracted others to perform, pre-building assessments, such as conceptual cost estimating, rough order of magnitude estimating, feasibility, or energy efficiency, environmental, and sustainability assessments.

Tended pumps, compressors, or generators to provide power for tools, machinery, or equipment or to heat or move materials, such as asphalt.

Signaled equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials

EDUCATION AND PROFESSIONAL TRAINING

High School Diploma

Anacostia High School Completion

Certification

American Road & Transportation Builders Association / Community College of District of Columbia -

Washington, DC

REFERENCES AVAILABLE UPON REQUEST



Contact this candidate