Jaylene Ortiz Hernandez's Resume

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Jaylene Ortiz Hernandez

**** *** ****** ****, ****, Nevada, 89433, US

775-***-****

ad3aj7@r.postjobfree.com

Always ready to work, always available, always on time. Kind and generous with great customer servic. Kind

Cash drawer balancing

Money management

Customer service

Refunds and exchanges

Order taking

Sales expertise

Customer assistance

High School - 2023

North Valleys High School - Reno, NV

Cashier - June, 2021 to July, 2022

El Pollo Loco - Reno, NV

Kept well-stocked cashier lanes and store shelves to promote strong sales. Am in charge of issuing receipts, refunds, change, and tickets. Help customers by guiding them and answering their questions. Was in charge of arranging and stocking merchandise. Greeted customers with a smile and offered prompt and dedicated assistance. Barista - June, 2022 to Present

Biscotti’s Cafe - Reno, NV

Developed the ability to remember customer names and address them by name. Created original artwork for the daily specials board. With quick, efficient service, I was able to keep the line and crowd under control. Host/Cashier - June, 2022 to Present

Peppermill Resort Spa Casino - Reno, NV

Kept track of reservations, alerted servers and managers when large groups arrived, and set up seating. Kept an eye on the dining room and the flow of guests in order to maximize table usage and cut wait times.

Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking.

Used computer to manage in-person and telephone guest inquiries, customer service requests, and reservation bookings.

Professional Summary

Skills

Education

Work History

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