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Plant Manager Customer Service

Location:
Delavan, WI
Posted:
February 01, 2024

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OBJECTIVE

Create value through the timely

execution of production schedules to

meet company and customer

requirements. Manage performance

through proactive coaching and

direction to ensure timely and

efficient plant operations.

Lori Serrato

PLANT MANAGER

More than 30 years’ successful experience in Customer Service, Program Management, Materials, Logistics & Production Management, Manufacturing Support with recognized strengths in account maintenance, problem-solving & trouble-shooting, sales staff support, and planning/implementing procedures and all aspects of Supply Chain Management. Possess solid computer skills. Experience with SAP, AS400, IQMS systems and PLEX systems. Lotus Notes, Microsoft Excel, Project, Word, JD Edwards and Outlook. APICS Certified.

CONTACT

• ad3af1@r.postjobfree.com

262-***-****

• Elkhorn, WI

EDUCATION

Elgin Community College

APICS Certification

SKILLS

• Project Management

• Logistics

• Material Planning

• Operations

EXPERIENCE

PLANT MANAGER ALTIUM PACKAGING

December 2022 - Present

Drive continuous improvement efforts through Lean Practices. Advocate and leader of efficient operations, monitoring performance to ensure effective operations. Maintain procedures for accurate inventory of finished goods and raw materials. Lead problem- solving and process improvement with the plant and customers to achieve resolution and elimination of product issues. Provide for successful new product launches by ensuring clear specification development, process capability definition, and attainment of customer satisfaction on initial shipments.

PLANT MANAGER GRAMMAR INC.

January 2020 – December 2022

Direct and coordinate daily operations of the manufacturing plant. Oversee all levels of staff activity and performance. Develop processes to increase productivity and enhance performance. Ensure company policies and procedures are always followed. Monitor equipment and ensure that they are in good working order. Administer all financial functions of facility and prepare all required budgets and forecast same as per required budget. Negotiate between various labor relations. Assist operation team to implement all business goals thru appropriate lean manufacturing methodology.

Analyze all customer metrics and recommend improvements MP&L MANAGER SSI TECHNOLOGIES

January 2018 – January 2020

Coach Safety, Quality and Productivity to ensure objectives are met through following standardized work· Monitor and on occurrences. Be the first responder as secondary support· Through Process Confirmation, verify that the line is running safely, smoothly, and producing quality parts· Support Continuous Improvement and coach problem resolution to the lowest level. Communication and recognition· Build Team Leader and Team Member capability. Create a conducive work environment for the team(s) to complete their assigned responsibilities & tasks. Basic administration of supervisory responsibilities and documents· Responsible for the daily material handling functions for the facility and for the department. Ensure proper material flow from receiving dock, to warehouse storage location, to the production line feed location, to the delivery of finished product to customers. Provide direction and support in the allocation of resources, to appropriately cover material handling responsibilities. Ensure flawless introduction of new parts to production through proactive planning and cross-functional communication. Effectively implement the Engineering Change Process.



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