Laura Montez

Team leader with a passion for customer service.

Denver, CO 80221

ad3aev@r.postjobfree.com

+1-720-***-****

• Tenacious in building new business, securing client loyalty and forging strong relationships.

• Excellent interpersonal skills, ability to think quickly and successfully handle difficult situations.

• Accustomed to working in fast-paced environments.

• Results driven multi-tasking abilities.

Willing to relocate: Anywhere

Work Experience

Dispatcher

Via Mobility Services - Denver, CO

February 2022 to Present

• Achieve safe, timely and accurate service to customers via multi-stop routing systems and dispatch procedures.

• Review drivers logs, hours of service, and other DOT require requirements to ensure compliance with all state, local and federal regulations.

• Coordinate activities with other Via Transit divisions and local authorities. Marketing Associate

Phoenix Clean Energy - Wheat Ridge, CO

July 2015 to February 2022

• Managed sales team and exceeded our sales goals every month.

• Set appointments and managed follow ups for sales reps.

• Made follow up calls to existing customers and handled any issues they might have and explained new products to them.

Account Manager

LaborMAX Staffing - Westminster, CO

March 2013 to July 2015

• Responsible for staffing job assignments.

• Generated daily payroll.

• Handled employee correctional plans.

Customer Service Associate

Answer All - Westminster, CO

October 2010 to March 2013

• Answered incoming calls for clients.

• Coordinated the transfer of information between parties.

• Clerical duties and data entry.

• Adopted award winning customer care relations.

Skills

• Leadership

• Clerical Experience

• Team Management

• Account Management

• Cold Calling

• Negotiation

• Logistics

• Management (6 years)

• Sales

• Business Development

• Salesforce

• Sales Management

• Administrative Experience

• Microsoft Outlook

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