RICHARD PROSSER
Elyria, OH *****
ad3aav@r.postjobfree.com
CAREER OBJECTIVE: To obtain an F&I Manager position with an organization that will enable me to use my automotive sales/closing skills to maximize profits and CSI. Work Experience
Finance Manager
FiveStar Autogroup - North Olmsted, OH
January 2022 to Present
• Finance Manager for multiple stores including, Honda, Mitsubishi, Toyota for the Fivestar Autogroup.
• Proficient with darwin cdk, connectcdk, routeone interactive, esign and paper sign
• Responsible for financing customers from start to finish including menu selling process, objection handling and contract disclosures
• Conducted professional value building of after-market products to aid customers in creating the best financial package.
• Ensured a high closing ratio on all products and services. Finance and Insurance Management Training
Automotive Dealership Institute - Scottsdale, AZ
January 2022 to December 2022
Received training, experience, and exposure in the following areas:
· Complete non-confrontational package/menu selling techniques and objection handling.
· Well-versed on all compliance requirements, federal and state laws, rules, and regulations.
· Ability to read/interpret credit bureaus: Experian, Equifax, Trans Union and CREDCO.
· Knowledge of F&I policies and procedures regarding cash flow and contracts in transit.
· Understanding nonprime lenders and structuring/budgeting deals based on their guidelines.
· Familiar with both Prime and Sub-Prime markets/lender’s guidelines and deal structuring.
· Lease training for F&I – How Leasing Works, Lease Guidelines, Disclosures/Advertising.
· F&I software: Reynolds, ADP, CRM, eLeads, Advent Resources, RouteOne, DealerTrack, ProMax, iTap Menu
Sales Territory Manager
IGS Energy - Westlake, OH
January 2016 to December 2022
· Door to door selling gas and electric rates for Ohio edition and Columbia gas.
· Consistently met or exceeded monthly and yearly sales goals.
· Responsible for complete customer service, follow-up and problem resolution. Sales Territory Manager
Powerhome Solar - Valley View, OH
January 2016 to December 2022
· Worked in the same field, just went from commodities to solar energy.
· Handled regions throughout OH, PA and WV.
Sales Team Leader
Ganley Toyota - Akron - OH
January 2015 to December 2016
· Worked effectively with customers identifying their wants and needs, selling products and services, solving problems.
· Hired, motivated, counseled, and monitored the performance of the sales team.
· Assisted individual salespeople in setting aggressive yet realistic monthly goals and objectives and provided them with support to meet those goals.
· Maintained all sales logs and ensured optimal CSI experience for each customer.
· Consistent High Gross Monthly Sales Leader.
Sales Consultant
Joe Firment Chevrolet - Avon, OH
January 2012 to December 2015
· Responsible for sales of new and pre-owned vehicles.
· Worked closely with finance and insurance manages to secure deals.
· Established an excellent closing ability through consultive sales system.
· Managed customer accounts and created campaigns and sales packages. Emissions Teacher
Grace Consulting Inc. - Wellington, OH
January 2009 to December 2012
· Calibrated pilot tubes.
· Accurately worked with certain standards and percentages.
· Conducted emissions testing throughout the United States. Education
Diploma in Finance and Insurance Management
Automotive Dealership Institute - Scottsdale, AZ
January 2022 to December 2022
FAA Mike Monroney Aeronautical Academy - Oklahoma City, OK January 2009 to December 2009
Skills
• Sales Management (5 years) Finance (5 years) Sales (5 years)
• Excellent relationship building characteristics, resulting in strong customer relationships.
• Effective communication and presentation skills. Business Development AUTOMOTIVE F&I TRAINING
• Highly motivated
• organized
• and reputation for dependability
• dedication
• enthusiasm.
Certifications and Licenses
Life & Health Insurance License