Tamia Everett-Moore

***** ******** *******, ** ***** 313-***-****

ad3a19@r.postjobfree.com

SUMMARY

Well organized energetic team player. Experienced in improving customer satisfaction and service, data entry, and administrative support. Proficient in all Microsoft programs.

SKILLS

Distribution and Warehousing Sorting and Labeling Data Entry Microsoft Office (all applications) Time Management Customer Service Filing and Data Archiving Correspondence Handling Typing 40+WPM EXPERIENCE

Citi Trends, Detroit, MI — ASSISTANT MANAGER

Dec. 2019 - Current

● Assisted customers locate appropriate store locations of products, answered questions about products and provided solutions for various issues

● Restocked, arranged and organized merchandise in front lanes to drive product sales

● Assisted customers by answering questions and fulfilling requests

● Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers

● Welcomed and greeted customers and offered friendly, knowledgeable assistance DTE Energy, Detroit, MI — OVERHEAD JOURNEYMAN LINEMAN June 2019 - August 2019

● Observed company rules and regulations in consideration of the safety of other workers and the public

● Worked on both dead and energized lines

● Inspected power lines and poles for signs of damage or wear, interference and degradation and reported findings to supervisor

● Worked with customers to understand requirements and provide exceptional service

● Removed old poles and replaced with new equipment

● Responded to emergencies and outages that required additional labor and assistance for repairs

● Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps Wayne County Dialysis, Detroit, MI — MEDICAL RECEPTIONIST August 2016 - August 2017

● Addressed patients and visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.

● Organized paperwork such as charts and reports for office and patient needs

● Assisted with creating reports, correspondence and spreadsheets with all Microsoft Office programs

● Answered and forwarded incoming phone calls.

● Received and sorted daily mail.

● Copied, filed and maintained paper or electronic documents and records EDUCATION

Henry Ford Community College, Dearborn, MI

August, 2019 - Present

Nursing

Detroit Public Safety Academy, Detroit, MI

September 2016 - June 2019

High School Diploma, Graduated

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