CYNTHIA RODRIGUEZ

*** *. ****** **, *********, CA 90301

Phone: 310-***-****

ad3a0p@r.postjobfree.com

Front Office Medical Assistant with 27 years of experience of patient care who efficiently and accurately handles multiple simultaneous tasks. Outstanding skill at communicating compassionately with patients navigating electronic heath records and complying with HIPAA and other legal requirements for the medical field. Specialize in working with insurance companies verifying coverage and relating benefits to patients. EXPERIENCE

MAY 1994-MARCH 1999

FRONT OFFICE/MEDICAL ASSISTANT, PEDIATRICS INC

Check-in/Check-out patients

Answer heavy telephones lines

Verify insurance

Collect copays/balances

Assist with insurance referrals

Prep rooms

Stock rooms with all medical supplies

Vital patients

Administer vaccines

Collect specimens and prepare them for lab testing Venipuncture

Order lab tests, x-rays, MRI’s, ultrasounds, EKG’s APRIL 1999-PRESENT

PATIENT CARE REPRESENTATIVE II, PROVIDENCE SAINT JOHN’S MEDICAL FOUNDATION

Greets patients in a prompt, courteous and professional manner Check-in/Check-out patients to include collecting co-pays and balances Updates demographics and insurance information in the system Answers, screens calls and routes to appropriate personnel or takes thorough messages Schedules appointments according to office guidelines Prepares charts for patient appointments making sure all information is complete EMR management-incoming and outgoing medical records 2

In charge of ordering all office supplies

Copies/scans patient access related materials (e.g. ID, referrals, insurance cards, etc.) Into the correct location in EMR

Referral coordinator (Motion Picture, Director’s guild, Writer’s guild) EDUCATION

1995

MEDICAL ASSISTANT, UNITED EDUCATION INSTITUTE

Medical Assistant Certificate in Health Sciences

SKILLS

Bilingual (Spanish)

8 years of experience with EPIC EMR system

Attention to detail

Able to manage varies projects at one time