chat support
Resume:
CONTACT
ad39xi@r.postjobfree.com
Blk 27 Spain St. Brgy. Sta Ana Taytay, Rizal 1920
+63-919-***-**** (smart)
+63-906-***-**** (globe) VIBER/Telegram
Blk 27 Spain St. Brgy. Sta Ana Taytay Rizal
PLDT Fibr 50mbps
ASUS Vivobook
L E I X Z A N D D R A
L U M A Y A G
SKILLS
Excellent English Communication
English ( Reading Comprehension & Grammar)
Financial & Business Knowledge
Accountancy
Leadership
Customer Service Representative (Call, Chat, Email) Microsoft Office Tools
Google Tools (Docs, Sheet, Slides)
ABOUT ME
With all my knowledge and skills
earned throughout the years in
experience as a representative and a
leader in multiple accounts I am
confident to handle and embrace new
roles and responsibilities that fits my
category.
EDUCATION
ARELLANO UNIVERSITY Pasig City
JUNE 2015 - MARCH 2017 Graduate of Associate Degree in Accountancy
BRITISH CAMBRIDGE INSTITUTE Taytay, Rizal
JANUARY - AUGUST 2013 Graduate of International
Accounting II 8 months Vocational course
OUR LADY OF FATIMA UNIVERSITY Antipolo City
JUNE 2010 - MARCH 2012 BS in Nursing college 2nd year level without back subjects
EXPERIENCE
FEB 2019 - JULY 2021
OPERATIONS SUPERVISOR
THE RESULTS CX
CUSTOMER SERVICE REPRESENTTIVE
THE RESULTS CX
Servant Leadership
Sup calls, escalations, e-mail and chat
support, admin task
RFL: Financial Stability
Billing, Financial, AYS, ASW, XP
Care and Tech support, calls, chat and e-mail
JAN 2018 - FEB 2019
CUSTOMER SERVICE REPRESENTTIVE
STELLAR PHILIPPINES
Voice account for Travel & Hotel Service and
Sales
RFL: Failed Nesting phase
CUSTOMER SERVICE REPRESENTTIVE
CONCENTRIX
Voice account Amazon Seller blended
with e-mail and chat
RFL: Seasonal account / Trial wave
CUSTOMER SERVICE REPRESENTTIVE
JOHN ERNEST CONNECTING CONTINENTS
Outbound sales voice account Healthcare
RFL: Financial stability
April 2017 - June 2017
March 2016 - May 2016
March 2012 - Nov 2012
live:.cid.18a017be9044c449
PMI: 933-***-****
Contact this candidate