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Customer Service Account Executive

Location:
Downtown, TX, 78701
Posted:
March 11, 2024

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Resume:

Fran Alvarado Frances Alvarado

PO Box ******

Austin, Tx 78715

512-***-****

ad39wg@r.postjobfree.com

Skills

Basic bookkeeping Typing, Filing, Customer Service, Proficient in 10-key, Problem Solving and Decision Making, Time Management Communication, Deadline Oriented, Word Processing

Experience Rick’s Cleaners

Oct 2018 - Mar 2024

Cashier/Customer Service

Accepted clothing and payment from customers Maintained a clean store lobby throughout the day. Answered incoming calls and questions about the company’s cleaning services. Counted register and closed register at end of day. Tagged clothes and household items for tracking and transport.

Business (Process Server) Self-employed

(Mar 2018 – Mar 2019)

Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities and new referrals. Communicated regularly with clients on the process of service and status. Created database of defendants and clients. Maintained mileage logs and invoices for service. Account Executive - Pacific Daily News

(Mar 2015 – Mar 2018)

Assisted local clients to expand business opportunities thru targeted advertising. Maintained an extensive knowledge of clients’ offerings as well as their competitors to determine needs and to assist in competition in the market. Serviced accounts on a regular basis to propose new digital marketing strategies and provide a comprehensive needs analysis before and results after the marketing campaign. Set and monitored sales targets and identified personalized campaigns of digital and print products and services.

Business (Restaurant) Self-employed (Jan 2007 – Mar 2015) Maintained Inventory, made purchases, hired personnel, set up advertising and oversaw waitstaff, cooks, cleaning staff on a daily basis. Ensured compliance with relevant regulatory government agencies, health codes, sanitation, fire department, licensing and other requirements. Maintained kitchen and dining area cleanliness and sanitation. Involved in all aspects of restaurant responsibilities.

Senior Account Executive (Sep 1995 – Mar 2008)

Hired, Supervised and trained territory representatives to assist local clients to expand business opportunities thru targeted advertising. Maintained an extensive knowledge of clients’ offerings as well as their competitors to determine needs and to assist in competition in the market. Serviced accounts on a regular basis to propose targeted print marketing strategies and provide a comprehensive needs analysis before and results after their marketing campaign. Set and monitored sales targets and identified personalized campaigns of online and print products and services. Prepared forecast sales and month and year end analysis of sales and market growth and declines.

Senior Account Executive- Island Telecommunications & Engineering 1989-1995

Office Manager/Bank Negotiator/Admin Assistant

1984-1989

Receptionist/Payroll Clerk - Dr. Sudheer Gogte

Accounts Payable Clerk - Sonitrol Alarm Systems

Education Western Pacific Business College

Business applications (Typing, Filing, 10 key, bookkeeping, customer service) Diplomaed

San Jose High & Independence High School, San Jose and Milpitas, CA, George Washington High School, Mangilao, GU

General Courses - Diploma

Training Certified Process Server AS400

Microsoft Applications Basic bookkeeping Typing 45+wpm Customer Service, Cashier

SalesForce, Fabricare and SMRT programs

Time Management. Stress Management



Contact this candidate