Post Job Free

Resume

Sign in

Social Media Customer Service

Location:
Thousand Oaks, CA
Posted:
March 11, 2024

Contact this candidate

Resume:

Ashley Forster

ad39we@r.postjobfree.com

818-***-****

Objective: Dedicated and experienced beer-tender with a strong background in serving and bartending, along with a passion for the beverage industry. Seeking a position where I can leverage my exceptional customer service skills and knowledge of beverages, backed by my RBS certification and food handler's card, to create a welcoming and enjoyable experience for patrons.

Experience

Brand Engagement Coordinator

VS Media

April 2023-December 2023

Managed and Elevated Social Media presence, driving increased brand recognition and engagement.

Produced monthly reports, offering key insights to campaign performance, audience interaction, and emerging trends. Stayed abreast of evolving social media landscapes, ensuring innovative effective strategies. Promoted brand visibility through strategic social media campaigns, contributing to heightened awareness.

Brand Promoter

Heineken

Jan 2022- present

Represent the Heineken Silver brand at various marketing events, trade shows, and promotional campaigns. Coordinate and manage on-site activations, ensuring smooth execution and adherence to brand guidelines. Build relationships with key influencers, opinion leaders, and potential brand ambassadors.

Field Market Manager

LaCroix Sparkling Water, Inc.

Sep 2022 – October 2023

Created engaging and interactive experiences to connect with consumers and build brand loyalty. Leveraged social media platforms to share brand content, interact with followers, and promote events and campaigns. Assisted in planning and organizing marketing events, including pop-up shops, tastings, and sponsored activities.

Cafe Habana Malibu

Server/Bartender

Jan 2017-2021

Create a welcoming and friendly atmosphere for customers, ensuring their comfort and satisfaction. Maintained cleanliness and organization of the bar area, restocking supplies as needed. Engaged with customers, built relationships, and created a friendly and vibrant atmosphere. Monitor alcohol consumption and identify and address any signs of intoxication responsibly. Collaborated with kitchen staff to ensure accurate and timely delivery of food orders. Process payments, handle cash transactions, and maintain accurate cash drawer balances. Took food and drink orders, ensuring accuracy and timely service.

Pure Energy Cafe

Server

Callie Schoening: 805-***-****

Jan 2015-2019

Provided attentive and personalized service to customers, ensuring a pleasant dining experience. Demonstrated excellent product knowledge, effectively answering customer questions, and making recommendations. Maintained a clean and organized work environment, contributing to a comfortable atmosphere for guests.

Education

California Lutheran University

MS; Psychology in progress

California State University Channel Islands

Bachelor of Science, Sociology 2017 - 2019



Contact this candidate