Customer Service Package Handler
Resume:
BARBARA RAMIREZ SIFUENTES
Austin, TX *****
*******.****************@*.********.***
Authorized to work in the US for any employer
Work Experience
Preloader/Package Handler
UPS - Austin, TX
July 2021 to Present
Responsible for scanning and loading packages into trailers in efficient manner. Safely handle fragile or hazardous products while loading and unloading packages. Prepare warehouse for deliveries by cleaning and organizing packages to ensure isles and walkways are clear of obstructions. Self-driven and motivated in providing high performance while adhering to company standards. Due to the nature of the work, there is a physical demand to lift and move packages up to 150 pounds. UPS Seasonal Driver
UPS - Austin, TX
October 2023 to January 2024
To deliver customer packages in as efficient a manner as possible. Safety is also key for this position and drivers have to maintain a clean driving record at all times. In addition, drivers are required to adhere to a wide range of policies and procedures to ensure packages make it to the correct person.
• Making deliveries as quickly and efficiently as possible.
• Operating the vehicle in a safe and responsible manner at all times.
• Following company identification standards.
• Assisting with loading and unloading the truck.
• Keeping logs up to date and ensuring valid information is recorded. Customer Service Associate
Culver's - Austin, TX
May 2021 to May 2022
Provide personalized, exceptional and consistent customer service. Demonstrate proper personal hygiene and food safety practices.
Assistant Property Manager
Ministry House - Austin, TX
January 2021 to September 2021
Responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Answering calls. Scheduling incoming guests; verifying availability. Disinfecting before arrival of guests and after departure. Baker
Kellie's Baking Co. - Austin, TX
March 2021 to July 2021
Specialty cookie shop primarily for commercial businesses. Make dough in large quantities. Bake cookies depending on each order, ranging from 1 - 300+ in all shapes and sizes. Prepare, cut and adhere fondant to each cookie as orders call for. Industrial ovens, mechanical sheeters and cookie cutters used daily. Answer multi-line phone when needed. Attend incoming retail customers. Education
Associate's degree in Accounting
Austin Community College District - Austin, TX
August 2021 to Present
Some College
Central Texas College - Gatesville, TX
January 2017 to May 2017
General Educational Development
Windham School Disctrict - Gatesville, TX
March 2016 to May 2016
Skills
• Bilingual
• Pallet jack (1 year)
• Food Safety
• Construction
• Customer service
• Stocking (1 year)
• Time management
• English
• Hotel experience
• Guest services
• Warehouse experience
• Office experience
• Driving
• Load & unload
• Customer service
• Accounting
• QuickBooks
• Guest services
• Hotel experience
• UPS Driver
Languages
• Spanish - Expert
Certifications and Licenses
OSHA 10
November 2016 to Present
• Construction Industry Health Hazards
• Construction Four Focus
• Material Handling Hazards
• Employer Responsibilities
• Hand and Power Tool Hazards
• PPE
ServSafe Food Protection Manager
October 2017 to October 2022
• Basic Food Safety
• Personal Hygience
• Cross-Contamination and Allergens
• Time & Temperature
• Cleaning & Sanitation
NCCER
November 2016 to Present
• Introduction to Materials Handling
• Introduction to Basic Rigging
• Introduction to Construction Drawings
• Introduction to Power Tools
• Introduction to Hand Tools
• Introduction to Construction Math
• Basic Safety
NCCER Carpentry Level One
February 2017 to Present
• Orientation to the Trade
• Ceiling Joist and Roof Framing
• Wall Systems
• Basic Stair Layout
• Introduction to Building Envelope Systems
• Floor Systems
• Introduction to Construction Drawings, Specifications, and Layout
• Hand and Power Tools
• Building Materials, Fasteners, and Adhesives
Driver's License
July 2021 to September 2029
DOT CMV Driver Certification
October 2023 to October 2025
Assessments
Project timeline management — Proficient
March 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Sales skills — Proficient
March 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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