Natasha D.A. Thomas

Washington, DC *****

ad39rw@r.postjobfree.com

+1-202-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Community College Preparatory Academy

3301 Wheeler Road SE - Washington, DC

August 2022 to Present

I'm currently taking classes for Administrative Professional to provides priceless support to any office environment and every major organization. Every employer needs administrative staff. The support provided by administrative professionals can have a broad range - but that just means the possibilities for me as an Administrative Professional are endless! From Office Clerk, to Database Specialist, to Project Coordinator, even to Office Manager and beyond, I will have the potential to perform any task required in a traditional office environment.

Office Administration Procedures

University of the District of Columbia Workforce Development Program - Washington, DC September 2019 to December 2020

I was enrolled in school with the University of the District of Columbia Workforce Academy where I studied Medical Office Administration and Procedures course. I wanted to continue my studies in Electronic Health Records as well as Billing and Coding classes. I just completed the MOAP class Medical Office Association and Professionals in December 2019. My goal is to furthering my education for a promising career and future. I wanted to broaden my previous work experience in the Administrative/Reception field rather within the Government or Medium Office settings.

Front Desk Attendant

Prince George's Community College - Largo, MD

May 2010 to August 2018

Greet customers, check IDs, log in staff, guest and students information into data base, answering frequent asked questions inquiring directions thru out the campus grounds and the usage of our facility in general. I answered multiple phonelines at the front of operations. I operated the computerized cash register. I handled the cash flows and inventory for cash total receipts. I also opened and closed the facility as needed. I know how to work under pressure, multitasking, in having customer service skills. Strong points; Customer Service, Receptionist, Front of Operations, Cashiering, as well as Data Entry skills. Safety Techician (Crossing Guard)

Prince George's Community College - Washington, DC September 2012 to October 2014

Worked as a crossing guard where I assisted children, staff and pedestrians to safely cross streets at assigned intersections Controlled the flow of traffic for the protection of pedestrians and children. I worked special events such as sporting events, concerts, weddings, and the inauguration. I reported to police any violations of traffic laws. Accomplishments; Responsibilities of public safety. Skills Used; Customer Service, making better judgements.

SPO Unarmed Security Officer

HawkOne Security Inc - Washington, DC

September 2007 to August 2011

I worked as a SPO Unarmed Security Officer for the DC Public Schools at various locations. I greeted guest, staff and students unpin entry, I checked for Identifications at the front of operations, I secured the school grounds, monitored the floors, and all exits. I wrote reports on daily activities on the premises. I followed all guidelines and awareness for the safety and protection for my company and facility. My accomplishments; protect and serve, customer service in active duty. Security Guard/Shift Supervisor

Guardsmark LLC - Washington, DC

March 2005 to November 2006

Supervised and trained officers for various retail locations in the Washington DC area. Conducted the schedules and time sheet for store and management. I monitored the premises inside and outside of the facility. I wrote daily activities in the security log in book. My goal and outlook; Being more organized, supervisory skills, customer service.

Education

Certification in Microsoft Outlook

Community College Preparatory Academy - Washington, DC August 2022 to Present

Medical Office Administrative Professionals

University of the District of Columbia Work Force and Development Program - Washington, DC 2019

High School Diploma

Eastern Senior High School - Washington, DC

September 1996 to August 2000

Skills

• Office (1 year)

• Customer Service (10+ years)

• Customer Support (10+ years)

• Filing (2 years)

• Receptionist (Less than 1 year)

• Front Desk (8 years)

• Front Office (2 years)

• Reception (Less than 1 year)

• Security (7 years)

• Administrative Experience (1 year)

• Guest Services (8 years)

• Medical Office Experience (Less than 1 year)

• Medical Terminology (1 year)

• Medical Scheduling (Less than 1 year)

• Phone Etiquette (10+ years)

• Patient Care (Less than 1 year)

• Computer Skills (1 year)

• Multi-line Phone Systems (10+ years) Assessments Microsoft Word -- Completed November 2019 Knowledge of various Microsoft Word features, functions, and techniques. Full results: https:// share.indeedassessments.com/share_assignment/q-o9vx1kttrekywj Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Microsoft Windows

Awards

Completing Using Email in NorthStar

November 2022

Certificate of Completion Using Email in NorthStar. Course of studies in Computer Essentials. Completing Basic Computer Skills in NorthStar

October 2022

I received a certificate in completion in Basic Computer Skills in NorthStar. Course of studies in Computer Essentials.

Completed Microsoft Word Office 2016 in NorthStar

December 2022

I received a certificate in completing Microsoft Office 2016. Course of studies in Computer Essentials. Completing Google Docs in NorthStar

December 2022

I received a certificate of Completing Google Docs in NorthStar. Course of studies in Computer Essentials.

Completion of Windows 10 NorthStar

November 2022

Completion of Windows 10 in NorthStar. Course of studies in Computer Essentials. Certificate of Completion Microsoft Office 2016 NorthStar December 2022

I received a certificate of completion in Microsoft Office 2016 NorthStar. Course of studies in Computer Essentials.

Certificate of completion in Microsoft Excel 2016 NorthStar December 2022

I received a certificate of Completing Microsoft Excel Office 2016 in NorthStar. Course of studies in Computer Essentials.

Certificate of Completion Mac OS NorthStar

November 2022

I received a certificate of Completing Mac OS in NorthStar. Course of studies in Computer Essentials.

Certificate of Completion Microsoft PowerPoint Office 2016 NorthStar December 2022

I received a certificate of Completing Microsoft PowerPoint Office 2016in NorthStar. Course of studies in Computer Essentials.

Certifications and Licenses

Microsoft Outlook

May 2023 to Present

CERTIFICATIONS

Microsoft Office Specialist: Outlook Associate (Office 2019).

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