Human Resources Customer Service

PAULETTE CORDONI

209-***-**** *********@*****.***

Senior Administrator HR Specialist Office Manager

15+ years of administration duties in a high-capacity environment. 10 years of business office management and Human Resources Specialist. Overseeing the organization for efficiency of daily office operations. Runs efficient and profitable departments through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all records as needed. Supervise and execute administrative support. Perform a wide variety of complex, responsible, and confidential secretarial and administrative duties for executive and other management staff.

Professional Experience

Safety-Kleen/Clean Harbors Environmental 2016 – 2024

Salida, CA

Senior Branch Administrator / HR Specialist:

Responsible for assisting in the day-to-day administration of the business across 3 locations including but not limited to proper maintenance of accounts receivable, branch bank deposits, manifests, customer service, collections, completion of logs and other key administrative duties. Perform a wide variety of complex, responsible, and confidential secretarial and administrative duties for executive and other management staff. Maintain branch database, and ensure all personnel are up to date and documented on training as required by Safety-Kleen and applicable government agencies. Assist in hiring and training of office administrative staff. Coordinate personnel requirements such as DOT physicals, employee physicals, state transporter license numbers (if applicable), start packs, workers compensation claims, and benefits. Direct and assist government inspectors though the facility. Overseeing contractors doing work on-site and ensuring the job is completed to satisfaction.

Holt of California/CAT 2014 – 2016

Manteca, CA

Sr. Material Handling Coordinator/Dispatch Responding promptly to customer inquiries /sales requests and managing large amounts of inbound and outbound calls in a timely manner. Ensure customer satisfaction and provide professional customer service. Obtaining customer credit authorizations. Coordinate and schedule all rental, used and demo hauling jobs through central dispatch. Handling all paperwork associated with the material handling division (shop, work, delivery, computer generated agreements and invoicing). Overseeing rental utility/yard technicians on check-out and check-in of equipment as needed. Communicate with technicians and customers to ensure timely service. Assisted Rental Manager on special projects, asset management and inventories including physical inventory for yard and shop areas.

Earlier business/office administrative/management experience prior to 2014, on request

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