Thomas Lewis

Network Engineer

**** ******* *****, ***** ********, 30088

678-***-****

ad39ps@r.postjobfree.com

Professional summary

Network Engineer with an impressive 17+ years of experience, exhibiting a robust history in planning, developing, and troubleshooting both local and wide area networks. Renowned for delivering comprehensive network services and optimizing performance, with a focus on working with Aruba routers, switches, wireless, and Cisco Catalyst 6500 series routers. Showcases technical prowess and tenacity in implementing and configuring Cisco Fortinet and Palo Alto firewalls. Notable for a global perspective, having supported client protocols for esteemed institutions like Texas A&M, University of Texas, and Boston University. A versatile team contributor with solid problem-solving skills, offering a wealth of experience and refined industry-related training to a dynamic team.

Employment history

Hewlett Packard Enterprise Network Engineer Atlanta, GA

Apr 2015 - Feb 2020

• Planned, designed, developed and troubleshot local area networks (LANs) as well as wide area networks (WANs) to maximize availability of all network delivered services. • Have worked with Aruba routers/switches and wireless; Cisco Catalyst 6500 series routers/switch technologies including Catalyst 4K/6K, Nexus 2K/5K/7K, ISR 3800 and 3900 Cisco ASA equipment. • Supported Cisco 5508 Wireless Controllers as well as installed Cisco access points. • Installed Cisco ISE architecture to support both stand-alone and distributed environments. • Implemented and configured Cisco Fortinet and Palo Alto firewalls. • Worked with Nexus, Aruba clearpass Dynamic routing protocols: BGP, OSPF, MPLS, VGP, VoIP, and SIP. • Delivered comprehensive network services, and performance to scale optimizing existing campus core to improve distribution of network traffic.

RICOH Network Specialist, Sr. Atlanta, GA

Dec 2014 - Feb 2015

• Reconfigured each server in the Hyper-V environment; maintained all configurations regularly to ensure all applications ran properly; delivered comprehensive network services, performance using Cisco Catalyst 6500 Series; coordinated, installed, and maintained documentation for services performed.

• Supported dynamic routing protocols of EIGRP and BGP to optimize all network hardware, software and communication; used Remedy/Force to log incident tickets. Supported and escalated tickets to higher tiered specialists, as needed.

SUNTRUST BANK Network Specialist, Sr. Atlanta, GA

Feb 2013 - Feb 2014

Supported each server owner for each application, and server that was being migrated from VMware and Hyper-V; supported Microsoft office suite, Windows 7, AS 400 and other applications; performed remote diagnostics, troubleshot, installed and assisted scheduled system modifications; acted as liaison between each server owner and application owner to ensure migrations were stable and ran efficiently after each upgrade.

MOREHOUSE COLLEGE Network Specialist, Sr. Atlanta, GA

Apr 2009 - Aug 2012

Planned, designed, developed and troubleshot local area network (LANs) and wide area network (WANs) to stabilize availability of network delivered services (including dormitories).

Supported dynamic routing protocols of EIGRP and BGP to optimize all network hardware, software and communication; used Remedy/Force to log incident tickets. Supported and escalated tickets to higher tiered specialists, as needed.

GRADY HEALTH SYSTEMS Desktop Specialist Atlanta, GA

Apr 2006 - Aug 2009

Provided daily client support services to faculty and staff; responded to all client support requests across the system.

Acted as a liaison between Grady Health Systems, Emory and Morehouse Schools of Medicine; installed and configured bar-coded printers throughout Grady.

Configured and disseminated Grady applications that related directly to patient care; performed testing, inventory and documentation of all projects; HIPAA requirements reviewer ensured customers understood how HPAA relates to patient confidentiality.

MOREHOUSE SCHOOL OF MEDICINE Network Engineer Atlanta, GA

May 2003 - Jan 2006

Primarily responsible for troubleshooting and maintaining all Grady Health Systems based Morehouse faculty and staff including hardware (routers, servers, desktops, laptops, LAN and WAN connectivity) and software.

Upgraded Morehouse campus’ Oracle server in Payroll department; upgraded Human Resource server; setup/configured web server for web developers; setup PBX system in Telecommunications department; performed testing, inventory and documentation of all projects; upgraded Information Technology Services servers.

Education

Southern New Hampshire University, Atlanta, GA Bachelor of Information Systems and Cybersecurity

2020 - 2023

Activities and Societies: Members of Association of Information Technology Professionals

ITT Tech Associates Degree in Computer Networking Systems

ATG Advanced Technologies Group (ATG) Cisco Certified Network Administrator (CCNA)

2010

Atlanta College of Medical and Dental Careers, Atlanta, GA Medical Laboratory Technician

1994

Achievements: Deans’ List for 4 terms GPA: 3.50; Member of American Medical Technologist Association

New Horizons Computer Learning Center, Atlanta, GA Microsoft Windows Workstation 2007; Microsoft Server 2008; Microsoft Network Essentials 2008

Skills

Operations Maintenance

Process Improvements

Staff Development

Performance Monitoring

System Enhancements

Staff Training

Technical Skills

Customer Service Skills

Analyzing and Resolving Complex Issues

Building High Performance Team Members

Work Ethic

Broad-based Knowledge

Persistence

Patience

Adaptability

Network Engineering

LAN Troubleshooting

WAN Troubleshooting

Aruba Routers/Switches

Cisco Catalyst 6500 Series Routers/Switches

Catalyst 4K/6K

Nexus 2K/5K/7K

ISR 3800 and 3900 Cisco ASA Equipment

Cisco 5508 Wireless Controllers

Cisco Access Points

Cisco ISE Architecture

Cisco Fortinet and Palo Alto Firewalls

Nexus

Aruba Clearpass

Dynamic Routing Protocols: BGP, OSPF, MPLS, VGP, VoIP, SIP

Network Services

Performance Optimization

Hyper-V Environment

Cisco Catalyst 6500 Series

EIGRP

BGP

Remedy/Force

Microsoft Office Suite

Windows 7

AS 400

VMware

HIPAA Requirements

Grady Health Systems

Emory and Morehouse Schools of Medicine

Bar-coded Printers

Patient Care

Morehouse School of Medicine

Hardware Troubleshooting

Software Troubleshooting

Oracle Server

Web Server

PBX System

Information Technology Services

Medical Laboratory Technician

Microsoft Windows Workstation 2007

Microsoft Server 2008

Microsoft Network Essentials 2008

Army Service Ribbon

Overseas Service Ribbon

Good Conduct Medal

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