Office Administrator Operations

DIVYA JUNEJA

********@*****.*** (***) – ***-****

WORK EXPERIENCE

GHM Transport, Canada Jan 2023 – Jan 2024

Office Administrator

● Managed office operations, including handling incoming calls, scheduling appointments, and maintaining office supplies inventory, resulting in a 15% increase in office efficiency.

● Coordinated and scheduled meetings, conferences, and travel arrangements for executives, ensuring minimal conflicts.

● Prepared and edited correspondence, reports, and presentations using Microsoft Office Suite, maintaining a 95% accuracy rate.

● Maintained organized electronic and hard copy filing system, handling 500+ documents monthly for easy retrieval.

● Assisted in budget preparation and expense tracking, ensuring adherence to budgetary constraints. Société Générale Global Solution Centre, India Jun 2019 – Dec 2022 Administrative Executive

● Supported project teams in administrative tasks, including scheduling meetings, coordinating travel arrangements, and managing project documentation, resulting in a 20% reduction in administrative errors.

● Produced detailed reports and presentations for project stakeholders, ensuring timely communication of project status.

● Maintained project files and documentation, organizing and archiving materials to facilitate easy access and retrieval, managing over 100 documents per project.

● Provided administrative support for project budgeting and expense tracking, ensuring compliance with financial guidelines and regulations.

● Liaised with internal and external stakeholders to facilitate project communication and collaboration, fostering positive working relationships.

Ascent Staffing Solutions, India Sep 2017– June 2019 Project Administrator & Co-Ordinator

● Managed administrative tasks for project teams, including scheduling meetings, preparing agendas, and documenting meeting minutes, ensuring efficient project communication and coordination.

● Coordinated recruitment efforts, reducing time-to-hire by 25% through job postings, resume screening, and interview scheduling.

● Assisted in the development of project proposals and presentations, contributing to successful project acquisition and client satisfaction.

● Handled customer inquiries and concerns, resolving issues promptly and maintaining customer satisfaction. EDUCATION

Fleming College, Canada Jan 2023 – Aug 2023

Post Graduate Diploma in Project Management

Punjab Technical University, India Jul 2012 – Jun 2016 Bachelor of Technology: Computer Science

ACHIEVEMENTS

● Streamlined office operations, resulting in a 15% increase in efficiency.

● Successfully managed over 100 project documents per project, ensuring easy access and retrieval.

● Facilitated efficient project communication and coordination, resulting in positive stakeholder feedback.

● Improved recruitment processes, reducing time-to-hire by 25%. KEY SKILLS

● Office Administration • Problem Solving • Attention to Detail• Project Coordination• Objection Handling • Multitasking. ADDITIONAL SKILLS

● Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Typing/Data Entry Project Management Software CRM Service Now

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