R E M O T E C U S T O M E R S E R V I C E R E P

Z I A I E R L R O B E R T S

Zr

Web Design

Sabre GDS

Proficient in Microsoft Office

Suite (Word, Excel, PowerPoint,

Outlook)

Problem-Solving

Computer Literacy

Project Management Tools

Confident, articulate, and

professional speaking abilities

Self-motivated and experienced remote worker with a proven ability to work independently and manage multiple projects simultaneously. As a seasoned customer service representative, I am dedicated to providing positive and to clients. I have a wealth of experience in appointment scheduling, customer service, working independently, complaint resolution, and I possess a sharp eye for detail. Ability to complete projects on time without supervision. Additionally, I have strong creative and analytical skills, and I am always eager to expand my knowledge and learn something new every day. S K I L L S

Profile

E D U C A T I O N

Ontario High School

1992-1995

SECONDARY SCHOOL

Summit Career College

2005-200

LICENSED PRACTICAL NURSE

E X P E R I E N C E

Williams & Associates

Checking It Twice

2020 - Present

2014 - 2020

CUSTOMER SERVICE MANAGER

Anticipated and resolved clients' and employees' issues Handled day-to-day operations in the office as they saw fit Booked travel accommodations for CEO and President monthly. OFFICE MANAGER

Completed biweekly payroll via ADP

Answered phones, delegated daily duties, conducted new hire interviews

Held online and in-person trainings for OSHA

Glorious Travel

2010 - 2014

REMOTE RAVEL DESIGNER

Book flights and maintain itineraries for families during travel Travel expense reimbursement claims

Addressed correspondence, complaints and Provided customer support to clients via phone, email, and chat

Resolved customer issue in a timely and efficient manner Maintained a positive and professional attitude at all times 909-***-****

Ontario, Ca.

ad39mp@r.postjobfree.com

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