Taijia Rice

Security Guard, Waitress, Stuardess, Call Center Agent, Hospitality Specialist, Student, Entrepreneur

Stone Mountain, GA 30083

ad39m6@r.postjobfree.com

+1-404-***-****

My objective is to gain experience and to further my career within your company. I believe I can be a great asset to your company. I am a hard worker and a quick learner. I put a lot of pride and integrity into my work.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CDL Class A Driver OTR

Reliable Transportation LLC

December 2023 to Present

OTR Class A driving

No forced dispatch

Machine Operator/Assembler

Novolex - Norcross, GA

May 2023 to Present

1099 Contract

Contract 1099 - Atlanta, GA

March 2018 to Present

I provide vendor services for property management companies. *Property preservation Order Selector

East Laborers - Forest Park, GA

May 2021 to November 2022

Operate an electric pallet jack to pick orders and build pallets. Use TalkMan headset to navigate orders and the warehouse. Drop pallets at designated dock area.

Account Sales Manager

Private Contractor - Atlanta, GA

February 2020 to October 2021

Responsible for overseeing the relationship between a business and their customers. I also determine the customers' needs and how the company will deliver on those needs. As an account manager I usually manage existing customer accounts to create long-term client relationships. I work in a variety of industries and also work alongside sales, marketing and customer service associates. Packer and Shipper

Sovereign Staffing - Atlanta, GA

February 2019 to November 2020

I pack and ship items for Walmart distribution.

Delivery Driver

Pacesetter - Atlanta, GA

February 2019 to February 2020

I deliver as a subcontractor for a paint company to auto collision shops and dealers. Groundskeeper

Ventron Management LLC - Stone Mountain, GA

May 2019 to November 2019

I keep the property clean. I also assist with work orders. Mover/Packer

Smooth Moove Senior Relocation - Stone Mountain, GA January 2008 to May 2019

I helped move customers furniture either into or out of their properties. I also handled reservations. Porter

Core Property Resources - Atlanta, GA

August 2018 to March 2019

I provide whatever services needed.

Cap Team 2 Associate

Walmart - Atlanta, GA

January 2018 to November 2018

I worked in the receiving department. I unload the truck and stock. Technical Support Representative

Cloud 10 - Atlanta, GA

May 2017 to June 2018

I received inbound calls as a technical support agent for companies like Apple. I would troubleshoot and handle calls regarding anything that customers would call about regarding iOS. Customer Service Associate

Hojeij Branded Foods - Atlanta, GA

August 2017 to February 2018

UPS Seasonal Driver Helper

UPS - Doraville, GA

October 2015 to December 2015

Responsibilities

Load and unload packages of up to 70 pounds.

Accomplishments

I assisted with the puctual and professional deliveries of packages around the city, resulting in satified customers.

Skills Used

Punctuality, initiative, flexibility, professionalism, customer appreciation, politeness, assertiveness Receptionist/Administrative Assistant

Lamar's Landscaping Service - Lithonia, GA

February 2014 to February 2015

Responsibilities

I placed business related calls daily, establishing contact information for each client. I was also responsible for producing all contracts, as well as every other piece of paperwork as needed. I designed the company website and maintained marketing techniques for the benefit of the company. I occasionally assisted with manual labor as well.

Accomplishments

I expanded the client base and upgraded strategies whenever necessary. I took initiative to get things done without being asked.

Skills Used

Leadership skills were definitely my strongest. I did more than what was required of me. Call Center Representative

NSpire Outreach/Hope House Atl - Lawrenceville, GA June 2009 to February 2015

Responsibilities

Place outbound calls to residents asking for participation in the donation program for homeless families and children.

Accomplishments

I met a lot of people from different backgrounds, allowing me to learn new ways to handle different situations. I was typically the "go-to-guy" for irate situations. Skills Used

Patience, customer service professionalism, proper phone etiquette. Hotel Housekeeper

Hyatt - Atlanta, GA

July 2013 to August 2014

I clean at least 18 rooms a day. I also work as a houseman from time to time. Sanitation Worker

TastyKake Baking - Oxford, PA

December 2011 to October 2012

Cashier

Burger King - Oxford, PA

November 2011 to February 2012

Kennel Technician

Pet Company - Morrow, GA

November 2007 to May 2011

Feed, bathe, monitor, groom, and provide medication for puppies

* Clean kennels

* Remove puppies from their cages at the customer's request PFC/E-3

Army National Guard - Ellenwood, GA

May 2005 to May 2008

I enlisted for 2 years. I completed basic training and separated after my term. Sales Associate

Waffle House - Roswell, GA

March 2007 to October 2007

Customer Service

Take orders from customers and relay them to the cook Operate a cash register

Provide full customer care

Wash dishes, sweep floors, clean bathrooms

Courtesy Clerk

Kroger Co - Jonesboro, GA

July 2005 to February 2007

Keep push-carts out of the store parking lot

* Greet each customer verbally, with a smile, on sight at entrance and exit of the store

* Bag items purchased for customer's convenience

Education

High school or equivalent

American Professional Institute - Decatur, GA

April 2010 to May 2011

Skills

• Tech Support

• Customer Service

• Help Desk

• Call Center

• Apartment Maintenance

• Landscaping

• Lawn Care

• Mowing

• Property Maintenance

• Groundskeeping

• Kennel Experience

• iOS

• Troubleshooting

• Moving Experience

• Driving

• Operating Systems

• Phone Etiquette

• Android

• Animal Care

• Load & Unload

• Mac OS

• Tractor-trailer

• Box truck

• Delivery driver experience

• Driving

• English

• Dry van

• Recruiting

• Cash handling

• Guest services

• Sales management

• Customer service

• Account management

• Construction

• Manufacturing

• Hospitality

• Warehouse management system

• Hotel experience

• Technical support

• Supply chain

• iOS

• Android

• Cash register

• Property management

• Merchandising

• Customer relationship management

• Telecommunication

• Operations management

• Commercial driving

• Leadership

• Relationship management

• Data center experience

Certifications and Licenses

Driver's License

CDL Class A

February 2023 to May 2031

DOT Medical Card

Non-CDL Class C

November 2022 to May 2028

Certified Supply Chain Professional

CDL

Air Brake Endorsement

CDL B

Forklift Certification

CDL A

February 2023 to May 2031

Assessments

Basic attention to detail — Proficient

May 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Call center customer service — Proficient

June 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Office manager — Proficient

December 2019

Scheduling and budgeting

Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

October 2021

Influencing and negotiating with customers

Full results: Proficient

Work motivation — Proficient

November 2020

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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