Sharon Cushshon
Saint Louis, MO *****
ad39js@r.postjobfree.com
Summary
Achieved over 30 years of experience interpersonal skills in Customer Service and banking industry. Maintain organizational skills. Providing amiable services. Committed in finding effective solutions to achieve customer satisfaction. Taking initiative to investigate discrepancies. Demonstrate support and strategic planning.
Skills
Accounting Support
Credit/Debit discrepancies
Invoice reconciliation
Data Entry
Enterprise Resource Planning software
AS400
Multi-line phone system
Encoding
Microsoft Office
Customer Support
Shipping and receiving
Retail sales
POS system operation
10-Key Proficiency
Experience
CHIPS Health and Wellness
St Louis, MO
Administration Assistant August 2022-June 2023
Organize to dissolve business.
Hunter Engineering Company
Bridgeton, MO May 2000 to August 2022
Accounting Associate/Customer Service Support/Receptionist
Memo Bill Coordinator
Equipment Administrator
Marketing Clerk
Performed day-to-day financial transactions, including verifying, classifying, computing, posting, and recording account data.
Reconciled daily totals to confirm proper accounting.
Review accounts and service histories to identify trends and issues.
Assess data and information to check entries, calculations, and billing codes for accuracy.
Assess problematic customer concerns and maintain professional demeanor.
Developed customer relationships to facilitate smooth discussions and timely strategy updates.
Managed customer database of files, contacts, and project materials.
Creating new customers profiles, defining lists, and uploading data.
Education and Training
Forest Park Community College Draughon’s Business College
Landlord Training Business Procedures