Client Service Customer
Resume:
P R O F I L E
I’m a finance & client service professional with decades of experience leading financial transactions and partnering with clients.
My expertise spans global companies (Cardone) and small businesses (Fresh Produce). No matter the challenge at hand, I’m passionate about implementing solutions that deliver bottom-line results.
P R O F E S S I O N A L E X P E R I E N C E
Cardone Industries Philadelphia, PA
Credit Manager July 1986 – Dec 2023
Leading global supplier of remanufactured and new automotive parts for passenger cars and light/medium duty trucks.
Throughout tenure, led returns department-—partnered with long-term customers to receive defective & stock returns and ensure proper credit. Commended for strong relationships with clients and the ability to provide efficient solutions. Client Relations
• Managed accounts for large corporations, including O'Reilly, Advance, Fisher, and Napa. Corporate accounts made thousands purchases per month; analyzed every transaction to ensure proper credit delivery.
• Answered client questions via phone, e-mail, and after business hours; lauded for commitment to top customer service.
Account Reconciliation
• Led account reconciliation; ensured that client credits aligned with purchases and returns.
• Leveraged Excel to keep track of all account-related matters. Fresh Produce Palmyra, NJ
Business Owner Feb 2013 – present
Family-owned fruit & vegetable store passionate about bringing fresh, well-priced food to the community.
Inventory Management
• Manage end-to-end inventory; minimize waste, find & stock new brands, and ensure that inventory strategy drives delivery.
Financial Management
• Oversee all store finances; bill vendors, guarantee timely payment, and invest in store upgrades (i.e., equipment).
C O N T A C T
A R E A S O F
E X P E R T I S E
Client Relations
Financial Management
Payroll Management
Accounts Receivable & Payable
Accounts Reconciliation
Inventory Management
Team Management & Mentorship
H O B B I E S &
I N T E R E S T S
Taking my dogs for long walks
Gardening and spending time outside
**********@*****.***
Huntingdon Valley, PA
Cindy Olah
TEC H N I C A L S K I L L S
AS400
Microsoft Excel
SAP
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