Janette Ponce

Certified Pharmacy Technician

***** ***** *** ********, ** 92345

Phone Number: 909-***-****

Email Address: ad39g2@r.postjobfree.com

Certifications/Licenses:

PTCB Certified

#30171379 Expiration Date: July 31, 2025

Pharmacy Technician License

#165771 Expiration: March 31, 2024

Objective:

Conscientents caring, consistent, hard working, highly motivated individual. I feel that I am friendly, creative, outgoing and dependable. Thrive on challenges while working flexible schedules. Looking to improve my position in the workforce, expanding my knowledge and skills. Devoted to ensure patient safety by double checking my work and providing patients with accurate information. Also looking to establish long term employment and grow with the company by giving all I have to offer.

Education:

Hesperia High School

Victor Valley College

Hesperia Unified Adult Education

9898 Maple Ave, Hesperia, CA

August 2012 - May 2016

18422 Bear Valley Rd, Victorville, CA

August 2016 - Current

16527 Lemon St, Hesperia, CA

Pharmacy Technology Course

August 2017 - December 2017

Skills:

-Pharmacy Terminology

-Pharmacy Calculations & Conversions

-Pharmacy Law & Ethics

-Pharmacy Filling Procedures

-Process New & Refilled Prescriptions

-Knowledge of Prior Authorizations

-Knowledge of Top 200 Brand & Generic Drugs

-Knowledge of OTC & Herbal Supplements

-Able to Handle Heavy Phones

-Able to Multitask & Prioritize

-Great Customer Service Skills

-Cash Register Skills

-Medical Terminology knowledge -Computer Skills -Trilingual: English, Spanish, & American Sign Language -Adaptability -Detail Oriented

References:

Ly Huynh 909-***-****

(Pharmacist at YDS)

Giselle Garcia 626-***-****

(Pharmacist at Walgreens)

Jonathan Espinoza 760-***-**** (Walgreens Store Manager)

Eric Ruiz 760-***-****

(Personal Contact)

Experience:

Walgreens (Pharmacy Tech. Intern)

13655 Bear Valley Rd, Victorville, CA

760-***-****

December 2017 - February 2018

-Resolve Common Customer Issues

-Re-Stock Merchandise

-Complete Records & Documentation

-Perform Data Entry & Update Patient Records

-Itemize & Total Customer Merchandise Selection

-Clean Check-Stands or Assigned Areas

-Order Frequently Used OTCs

-Ensured OTCs are Priced Correctly

Your Drug Store Pharmacy (Pharmacy Tech.)

760-***-****

-Handle High Call Volume

-Call Patients for Refill Reminders

-Follow up on Refill Requests

-Update Hospice Profiles

-Medication Inventory Management

-Analyzed & Processed Inventory

-Provided Customer Service & Assistance

-Make Outbound Calls to Patients

12370 Hesperia Rd Suite 7, Victorville, CA

August 2018 - November 2019

-Contact Insurances

-Send & Follow up with PAs

-Prepare Medication for Delivery

-Re-Stock Medication According to Warehouse Pricing

-Assist Pharmacist in Daily Tasks -Report Prescription Errors to Pharmacist

A Family Pharmacy (Pharmacy Tech.)

15863 Kasota Rd Suite C, Apple Valley, CA

760-***-**** November 2019 - December 2020

-Efficiently Answer Multi-Line Phone System -Service Rx Safe & Parata

-Redirect Incoming Calls to Different Departments -Recommend OTCs For Patients

-Regularly Entering Insurance Billing Information -Work Closely With The Pharmacists

-Fill Prescriptions Ahead of Time to Avoid Wait Times -Record Patients Medication History

-Use Medication Input Software to Safely & Accurately Dispense Medication

Walgreens (Pharmacy Operations Manager) 12109 Apple Valley Rd, Apple Valley, CA

760-***-****

December 2020 - Current

-Transcribe Doctors Orders

-Record Keeping

-Help with Facilitate Prior Authorizations

-Pull Monthly Expireds

-Manage all Pharmacy Staff (Train, Upscale, etc)

-Clear Message Queue Daily

-Re-Sync Save A Trips Daily

-Complete Patient Care Portal Calls Daily

-Assign and Complete Tasks On Pharmacy Workflow

-Create and Fax CMN Forms

-Contact Danville For Prescription Processing Issues

-Conduct Weekly 5 Minute Meetings

-Review Plan Of The Week to Discuss Key Points with Pharmacy Staff

-KPI Metrics Driven

-Proactively Reorder Medications used for Yuyama

-Incharge of Controlled Medication Inventory

-Certified Covid and Flu Immunizer

-Up to date on all Covid-19 Regulations

-Assure Pharmacy is up to date on all Board of Pharmacy Compliant

Contact this candidate