Johneria Byers

Memphis, TN

ad39fd@r.postjobfree.com

901-***-****

Authorized to work in the US for any employer

Work Experience

Caregiver

Abundant Living - Memphis, TN

June 2016 to Present

• Assist in changing, helping and caring for client in home/ facility

• Feeding, bathing client

• Trained CPR, Hoyer Lift

Tax Preparer

Hollywood Tax Express - Memphis, TN

January 2016 to May 2016

• Prepare customers tax return

• Basic computer skills

• Help with customer service

• Perform data entry

• Retrieve documents, photocopying, fax and mailing

• Handle both inbound and outbound calls

Customer Service Representative

American Home Shield - Memphis, TN

October 2015 to January 2016

• Perform Data entry

• Collect current and past due payments

• Handle both inbound and outbound calls

• Handle all payment service inquiries

Skills Used

Communication Skills

Listening Skills

Leadership Skills

Administrative Assistant/Receptionist

Conduit Global (Verizon) - Memphis, TN

September 2014 to June 2015

• Answer, screen and transfer inbound phone calls

• Receive and direct visitors and clients

• General clerical duties including photocopying, Fax and mailing

• Maintain electronic and hard copy filing system

• Retrieve documents from filing system

• Record, compile, transcribe and distribute minutes of meetings

• Open, sort and distribute incoming correspondence

• Maintain office supply inventory

Guest Service Representative

Employment Staffing - Memphis, TN

November 2013 to April 2014

• Perform data entry

• Opens guest accounts by recording account information

• Attracts potential guest by answering product and service questions

• Resolve guest Complaints

• Answer inquiries for guest orders status and previous orders

• Make dinning reservations for Walt Disney World

Education

High school or equivalent in N/A

Sheffield High School - Memphis, TN

August 2012 to May 2013

Skills

• Order Selector

• Selector

• Order Puller

• Pallet Jack

• Picker Packer

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