Data Entry Customer Service
Resume:
Johneria Byers
Memphis, TN
*.**************@*****.***
Authorized to work in the US for any employer
Work Experience
Caregiver
Abundant Living - Memphis, TN
June 2016 to Present
• Assist in changing, helping and caring for client in home/ facility
• Feeding, bathing client
• Trained CPR, Hoyer Lift
Tax Preparer
Hollywood Tax Express - Memphis, TN
January 2016 to May 2016
• Prepare customers tax return
• Basic computer skills
• Help with customer service
• Perform data entry
• Retrieve documents, photocopying, fax and mailing
• Handle both inbound and outbound calls
Customer Service Representative
American Home Shield - Memphis, TN
October 2015 to January 2016
• Perform Data entry
• Collect current and past due payments
• Handle both inbound and outbound calls
• Handle all payment service inquiries
Skills Used
Communication Skills
Listening Skills
Leadership Skills
Administrative Assistant/Receptionist
Conduit Global (Verizon) - Memphis, TN
September 2014 to June 2015
• Answer, screen and transfer inbound phone calls
• Receive and direct visitors and clients
• General clerical duties including photocopying, Fax and mailing
• Maintain electronic and hard copy filing system
• Retrieve documents from filing system
• Record, compile, transcribe and distribute minutes of meetings
• Open, sort and distribute incoming correspondence
• Maintain office supply inventory
Guest Service Representative
Employment Staffing - Memphis, TN
November 2013 to April 2014
• Perform data entry
• Opens guest accounts by recording account information
• Attracts potential guest by answering product and service questions
• Resolve guest Complaints
• Answer inquiries for guest orders status and previous orders
• Make dinning reservations for Walt Disney World
Education
High school or equivalent in N/A
Sheffield High School - Memphis, TN
August 2012 to May 2013
Skills
• Order Selector
• Selector
• Order Puller
• Pallet Jack
• Picker Packer
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