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Customer Service

Location:
North Brunswick, NJ
Posted:
March 11, 2024

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Resume:

Jitendra Patel

*** ******* **, ***** *********, NJ 08902

732-***-****

ad39en@r.postjobfree.com

Education

Fairleigh Dickinson University, Teaneck, NJ 1999-2001

● Master of Computer Science

L.D. College of Engineering, Ahmedabad, Gujarat, India 1993-1997

● Bachelor of Science in Civil Engineering

Professional Experience

● Manager, Kwality Discounting 2012-Present

Handling Payroll

■ Managing payroll processes

■ Ensuring accurate calculations of wages, deductions, and benefits

Ordering invetory

■ Assessing inventory levels

■ Placing orders to maintain optimal stock levels

■ Minimizing stockouts and excess inventory costs

Scheduling employees

■ Developing and implementing employee schedules that align with business needs

Accounting

■ Oversee financial transactions

■ Utilizing accounting software to track expenses, revenue, and profitabilty

Customer Service

■ Lead by example in delivering exceptional customer service

■ Resolving escalated customer issues

■ Fostering positive relationship among consumers and employees

Alignment of Compliances

■ Ensuring compliance with relevant laws, regulations, and policies

Profit Loss Balancing

■ Analyzing financial statements and performance metrics

● Driver, Uber 2024-Present

Provided exceptional customer service

Received positive ratings and feedback from passengers

■ Ranking: Gold

Exceed service expectations

Adhered to all Uber policies

● Knowledge of SQL & Python

Certifications

● Azure Cloud -In Progress

● Get Job Ready: Power BI Data Analytics for All Levels, Code Basics Languages

● English, Gujarati, Hindi, Spanish



Contact this candidate