Melanie Lear

570-***-****

ad399z@r.postjobfree.com

**** * *** ** ******* PA, 18603

Experience

Self-Employed Photographer/ Lear Photography

July 2010 - Current

• Preform all business, financial and customer service functions.

• Creation of a website and marketing for online business.

• Ordering equipment and supplies for business operations.

• Computer Technology

Homemaker

July 2010 – Current

• Manage multiple schedules for a household of two adults and two children.

• Balance caregiving duties with freelance work using time management strategies. Customer Service Representative/ Verizon Communications Jan 2005 – June 2010

• Customer service and sales experience

• Provide a high level of resolution support for customer retention.

• Advanced troubleshooting to resolve customer issues including technical, billing and customer service inquires.

• Offer a complete top-down sales solution to provide product insights and solution recommendations.

• Handled customer questions and complaints by phone.

• Data Entry

Education

August 2003 - December 2004 McCann Business School-Scranton Associate of Business Administration Major in Accounting Skills

Adaptability Bookkeeping Communication

Organization Problem-solving Data Entry

Attention to detail Schedule Management

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