Customer Service Data Entry
Resume:
Melanie Lear
***********@*****.***
**** * *** ** ******* PA, 18603
Experience
Self-Employed Photographer/ Lear Photography
July 2010 - Current
• Preform all business, financial and customer service functions.
• Creation of a website and marketing for online business.
• Ordering equipment and supplies for business operations.
• Computer Technology
Homemaker
July 2010 – Current
• Manage multiple schedules for a household of two adults and two children.
• Balance caregiving duties with freelance work using time management strategies. Customer Service Representative/ Verizon Communications Jan 2005 – June 2010
• Customer service and sales experience
• Provide a high level of resolution support for customer retention.
• Advanced troubleshooting to resolve customer issues including technical, billing and customer service inquires.
• Offer a complete top-down sales solution to provide product insights and solution recommendations.
• Handled customer questions and complaints by phone.
• Data Entry
Education
August 2003 - December 2004 McCann Business School-Scranton Associate of Business Administration Major in Accounting Skills
Adaptability Bookkeeping Communication
Organization Problem-solving Data Entry
Attention to detail Schedule Management
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