**** ****** **** *********. ** *****

Cell:726-***-**** email: ad38z9@r.postjobfree.com

PAMELA EPPS

OBJECTIVE:

To administer and execute administrative management support strategies compliant with the policies, procedures, and directives of owners and executive staff to ensure daily. operations are effective.

SMP Community Manager, Assistant Manager 2013-2018

Supervisor: Cedrick Fallings 678-***-****, may be contacted

Margaret Jones 404-***-****, may be contacted

Dominium Management Services Assistant Manager 2011-2013

Dominium Management Services Community Manager

Supervisor: Cedrick Fallings 678-***-**** may be contact

Flournoy Properties Assistant Manager 2008-2011

Flournoy Properties Leasing Agent, Community Manager

Supervisor: Bessie Small, 404-***-****, may be contacted

PROPERTY MANAGER EXPERIENCE

Managed the daily operations of multi-sites that consist of 164 tax credit units including business office operations and budgets, 5 employees, and occupied residents.

Hire and train new employees according to company policy and procedures.

Under my leadership we collected and deposit revenue into appropriate operational accounts each month before months end.

Submit weekly and monthly invoices to corporate accounting departments.

Review 100+background and credit investigations to ensure we were placing the best resident in the apartment to enhance profitability.

Increased occupancy and decreased delinquency consistently at 2 sites over the course of 5 years being a strong Assistant Manager and getting my promotion as a Community Manager.

Negotiate and approve lease contracts on behalf of owners to ensure binding contracts are in place in order to keep owners in a safe and in a legal position.

Attended yearly internal training in areas of fair housing, customer service, resident retention, time management, and marketing through industry giants such as Grace Hill and Lease Hawk.

EDUCATION

High School Diploma, Cement High School

EC London & Associates, Atlanta Georgia

REFERENCES: Available upon request

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