George Sanders

Phone 205-***-****

Email ad38yn@r.postjobfree.com

Address Alabaster, AL 35007

EXPERIENCE

STORE MANAGER — Mavis Tires

Birmingham, AL, March 2023 - Present

Managed daily store operations, including customer service, inventory management, cash handling and staff supervision.

Established effective relationships with vendors to secure optimal pricing for merchandise.

Reviewed monthly P&L statements for accuracy prior to submission.

Resolved customer complaints in a timely manner while maintaining excellent relations with customers.

Maintained accurate records of employee performance reviews, disciplinary actions and attendance tracking.

Initiated promotional activities such as special discounts and in-store events to drive traffic and boost sales revenue.

Optimized stock levels by monitoring demand trends and adjusting purchasing plans accordingly.

Recruited, trained and managed a team of 20+ employees.

Set sales targets and budgets for team leads and employees to follow.

ASSISTANT RETAIL STORE MANAGER — Walmart Supercenter

Pelham, AL, June 2019 - March 2023

Customer service.

Monitored cash handling processes to ensure accuracy of transactions.

Built strong relationships with vendors to ensure product availability at competitive prices.

Created plans for inventory control systems that minimized stock outs.

Managed customer service staff by communicating expectations and monitoring and analyzing results.

Developed and maintained effective relationships with customers, staff, and vendors.

Coached and provided feedback to staff to improve performance and achieve company objectives.

Managed all aspects of store operations such as budgeting, forecasting, recruiting, hiring, and evaluating personnel.

Ensured safety standards were met at all times in accordance with OSHA regulations.

Established and monitored KPIs to optimize company performance.

SHIFT OPS MANAGER-EAK (CONTRACT/INSIGHT GLOBAL) — Mercedes Manufacturing

Vance, AL, October 2014 - May 2019

Managed inventory levels during shifts, ensuring accurate stock counts at all times.

Identified areas of improvement in existing processes, leading to increased productivity and reduced costs.

Prepared detailed reports outlining the results of each shift's operations.

Resolved operational issues quickly and effectively to minimize downtime.

Monitored the performance of all staff during shifts, providing feedback and coaching as needed.

Reviewed employee time-sheets regularly to ensure accuracy in payroll calculations.

Coordinated closely with vendors to ensure timely delivery of supplies when needed.

STORE MANAGER — NTB

Homewood, AL, July 2007 - September 2014

Oversaw day-to-day store operations to foster efficient and profitable operations.

Customer service, sales

Addressed employee issues, performed corrective actions, and terminated employment when necessary.

Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.

Interviewed and hired prospective employees according to team needs.

Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions.

Provided training assistance and guidance on proper procedures for handling auto insurance claims inquiries.

Assessed damage estimates from repair shops or body shops in order to determine the amount of reimbursement due the claimant.

Collaborated with attorneys, adjusters, investigators, and other professionals to resolve complex auto claims cases.

Coordinated with third party vendors such as contractors and repair shops to ensure timely completion of repairs or services related to claims cases.

EDUCATION

MASTER OF BUSINESS ADMINISTRATION (MBA)

— Faulkner University

Montgomery, AL, May 2020

BACHELOR OF SCIENCE (BS) IN HUMAN RESOURCE MANAGEMENT

— Faulkner University

Montgomery, AL, Dec 2018

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