Customer Service Crew Member

Imani Scott

267-***-**** **************@*****.*** Philadelphia, PA

Experience

Yapple Yogurt Philadelphia, PA

Crew Member/Cashier 04/2022 - Present

Developed excellent organizational skills by stocking shelves and keeping items in order.

Actively engaged with customers to help them find what they were looking for.

Assisted in training new employees on the register and store procedures.

Responsible for maintaining a clean and organized work environment, as well as helping customers in a friendly and professional manner.

Proficiently handled cash, credit, and debit transactions, as well as returns and exchanges.

Proved to be a reliable team member by consistently arriving on time and staying late when needed.

Demonstrated strong leadership abilities by working with management and other staff to ensure all tasks were completed in a timely manner.

Demonstrated strong communication and problem solving skills while working in a fast-paced environment.

Managed cashier cage operations, including verifying and reconciling funds, exchanging currency, and providing change. Maintained accurate records of all transactions and provided customer service in accordance with company policies and procedures

Skills

Customer service, Time management, Food service, Communication skills, Teamwork Work ethic Leadership Adaptability, Computer literacy

Education

Parkway west high school Philadelphia, PA 06/2025

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