SALES CONSULTANT

The Something Blue Shoppe / Hartselle, AL / 2018 – Present

• Works with 500+ clients bringing in $150K+ per year

• Sees an average 15% increase in clientele and revenue per year

• Coordinates with formalwear designers, warehouses, and representatives including Teri Jon, Jovani, Gia Franco, Colors by Marsoni, and Alexander by Daymor

• Performs data entry into a centralized information system to maintain and organize records of client and program information

• Serves a diverse population of clientele to provide individualized services to meet the specific needs of each party

HUMAN RESOURCES INTERN

Tiger of Sweden / Stockholm, Sweden / 2022

• Worked with a team of 2 to revamp the global recruitment process by producing pipeline actions for determining candidate qualification and created pools from which hiring managers could review all candidates resulting in improved productivity and efficiency

• Reviewed and rated 100+ candidates for senior marketing role saving time for the CMO

• Streamlined and cleaned up digital file organization resulting in increased efficiency and improved productivity for the 200 employees in the HR Department

• Developed step-by-step guide for 10+ locations and 300 employees on incorporating pipeline actions into the recruitment process resulting in accelerated time to hire, higher quality new hires, and reduced turnover

• Created a Corrective Action Procedure utilized by 10+ supervisors responsible for 300 employees to keep communication lines open while documenting incidents, discussing them with their team members, creating a plan to prevent incidents in the future, as well as a creating a formal process on how to handle all future incidents resulting in decreased employee incidents

• Conducted formal research into the legally required and employee desired benefits across 10 countries increasing the talent pool, employee retention, and ensuring the company stayed competitive

HUMAN RESOURCES INTERN

North American Lighting Inc. / Muscle Shoals, AL / 2021 – 2022

• Assisted personnel across 7 departments

• Aided in the recruitment processes of 1000+ candidates

• Prepared reports for HR Supervisor, Plant HR Manager, and Corporate Talent Acquisition Partner

• Assisted with new hire initiatives for 250+ new hires including managing paper work, training, and community events

• Assisted in reorganizing and updating of 7 years worth of improperly maintained employee files improving the productivity of the HR Department by increasing ease of access to employee files

• Took on many responsibilities of the HR Coordinators during their absence Jordan is an accomplished professional with a diverse background in human resources and sales. As a Sales Consultant at The Something Blue Shoppe, Jordan has successfully managed over 500 clients, consistently generating annual revenues exceeding $150K. His passion for HR excellence is evident through valuable internships at Tiger of Sweden and North American Lighting Inc., where he streamlined recruitment processes, developed efficient digital file systems, and implemented innovative strategies for employee engagement, while contributing to significant improvements in productivity and compliance. With a keen eye for detail and a strong commitment to fostering a positive work environment, Jordan is a dynamic HR professional who consistently delivers results. JORDAN MILES

B I O

P R O F E S S I O N A L E X P E R I E N C E

MASTERS OF BUSINESS

ADMINISTRATION

University of North Alabama

Florence, AL

Beta Gamma Sigma academic honor society

Phi Kappa Phi academic honor society

BACHELOR OF ARTS IN BUSINESS

ADMINISTRATION

University of North Alabama

Florence, AL

Summa Cum Laude

Beta Gamma Sigma academic honor society

Phi Kappa Phi academic honor society

“Night Owl” – Room in the Inn Shoals

President of University of Alabama Society

for Human Resource Management

Treasurer of North Alabama Society Beta

Gamma Sigma

E D U C A T I O N

256-***-****

ad38vw@r.postjobfree.com

H UMAN R E SOURCES P R O F E S S I O NAL Jordan’s LinkedIn A F F I L I T A T I O N S

Society of Human Resource

Managers (2020 – Present)

S E L E C T E D C O U R S ES A N D L E A R N I N G S HUMAN RESOURCES MANAGEMENT

Gained an understanding of legal, strategic, and cost-based constraints and requirements related to the recruitment, selection, and management of personnel

Further developed ‘soft skills’ for effectively addressing common personnel issues and complaints

Gained an understanding of the social and cultural influences of personnel management in foreign-based organizations

APPLIED DECISION MAKING

Gained an understanding of the importance of ethical decision making

Gained an understanding of the role of reliability, validity, and utility in making data-based business decisions

EMPLOYMENT LAW

Enhanced comprehension of the importance and complexity of a diverse workforce

Gained a greater understanding of the issues surrounding workplace safety and security CONFLICT AND NEGOTIATION MANAGEMENT

Gained an understanding of the role of conflict in human communication in our personal and work relationships

Was able to apply conflict management principles and develop competencies related to identifying and resolving common personnel management issues

T E C H N I C A L S K I L L S

BridalWeb Solutions

Google Workspace

Jobylon

MS Office

MS Teams

SAP

Success Fatoes

UKG Kronos

Unity ID

A R E A S O F

E X P E R T I S E

Benefits planning

Communications strategy

Compliance

Conflict resolution

Corporate communications

Client services

Employee development

Employee training

Employee retention

File organization

Human resources

Onboarding

Organizational behavior

Performance management

Process improvement

Project management

Public relations

Recruitment

Reporting

Strategic planning

Talent acquisition

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