Wayne Schroth
Nationality: American
Address: **** ****** *****, ******* *****, USA
Phone number: 470-***-****
Email address: ad38v8@r.postjobfree.com
Personal Information
Experienced Store Manager with a strong background in sales, customer care, inventory management, and shrinkage control. Proficient in training employees, analyzing PNL reports, and enhancing employee experience through HR practices. Skilled in effective communication, negotiation, and customer relationship management. Seeking a Store Manager position to utilize my expertise and drive organizational success. Profile
Work experience
02/2022 –
Cumming, United States
Store Manager
Mavis Tire and Brake
Led a team of 9 employees to achieve a 20% increase in sales revenue within the first quarter through effective training and performance management. Developed and implemented a comprehensive inventory management system, resulting in a 30% reduction in stock loss and improved product availability. Directed store operations, including merchandising, staff scheduling, and customer service, leading to a 15% improvement in customer satisfaction scores. Collaborated with marketing team to plan and execute successful promotional campaigns, driving a 25% increase in foot traffic and sales during key seasonal periods.
09/2019 – 01/2023
Cumming, USA
Store Manager and Sales Trainer
Americas Mattress
Hired and trained new employees
Created and implemented employee scheduling system Monitored inventory levels and ordered new merchandise Dealt with customer complaints and resolved issues Prepared sales reports and analyzed data
Implemented strategic sales tactics resulting in a 15% increase in overall store revenue within the first quarter of
Implemented comprehensive training programs for sales staff, resulting in a 20% increase in overall sales performance within the first quarter. 09/2018 – 08/2019
Dawsonville, USA
MIT
Kay Jewelers
Assisted guests in picking out jewelry
Worked the cash register
Cleaned the store
Installed batteries and fixed watch bands
Work experience
Collaborated with the management team to analyze and improve sales strategies, resulting in a 10% increase in monthly revenue.
Was responsible for 1/3 of yearly sales-with 5 other employees in attendance. Covid 19 stopped me from advancing whither the Company. 06/2007 – 09/2018
Buford, USA
Store Manager and Sales Trainer
Mattress King
Created and implemented strategies to increase sales Worked on the floor to resolve customer complaints and concerns Provided training and development opportunities for employees Developed and implemented comprehensive sales training programs to enhance staff product knowledge, customer service skills, and sales techniques, resulting in a 20% increase in overall sales within six months.
Oversaw daily operations of a high-volume retail store, including inventory management, merchandising, and customer satisfaction, achieving consistent monthly sales targets and maintaining a 95% customer satisfaction rating. Built and fostered relationships with key suppliers and negotiated favorable terms and pricing agreements.
Education
03/2019 – 08/2019
Dawsonville, USA
Diamonds Yes
Diamond Council of America
03/1980 – 04/1984
Palm Bay, USA
Math, Science, etc Yes
Palm Bay High Magnet School
Skills
Sales
Professional
Customer Care
Professional
Inventory
Professional
Shrinkage
Professional
Communication skills
Professional
Negotiation abilities
Professional
Employee Training and
Retention
Professional
Sales forecasting
Professional